Release Notes

For Users

Nothing in this version

For Admins

New

• You can now see two new fields in Users admin: First Seen” and “Last Seen”. These are visible in the table view and in the sidebar for a given user.
• You can now configure which columns are visible on the Users admin table.
• Your VAN MyCampaign integration can now send new users who join your Reach campaign to VAN My Campaign! To enable this, you’ll need to edit your My Campaign integration instance and visit the “Features” tab and enable the two new features.

For Users

New

• The bottom bar in the Content Viewer has been redesigned to include a new option: Content Reviews! Now you can leave reviews of each piece of content with a thumbs-up or a thumbs-down and a comment to let your campaign know what you think of the content they’re providing. That same bottom bar will also indicate if you’ve already reviewed or downloaded a piece of content.
• At the top of the Library screen, you’ll see a new button for My Sharing History that lets you see a running list of every piece of content you have shared or downloaded. From there, you can then leave Share Feedback for each of your shares! Did your share go viral? Answer a few quick questions to let your campaign know how the sharing went and even provide a link to your social media post so they can check it out and maybe amplify it.
• If you tap to “See All” Recent Content, you’ll see a new “…” menu in the top right of that list. Tap there and you can “Mark All As Seen” to clear ALL “new” indicators from this campaign’s content so you can get a clean slate.
• Every evening, if you’ve shared any content the previous day, you’ll get a Push Notification from Reach reminding you to leave feedback for those shares.
• In the Campaign Settings window’s Notifications section, you’ll have a new toggle switch to turn on or off Content Feedback Reminder push notifications per campaign.

Improved

• On the Action Feed tab, when your action cards are loading, you should now see a loader animation rather than a message that there are no action cards.

Fixed

• The hover tooltips for Content Viewer action buttons on web were sometimes obstructed by the content itself. They’re now back on top where they belong.

For Admins

New

• New Content Reviews admin screen lets you see all the pre-sharing reviews your users have left about content.
• New Share Feedback admin screen lets you see all the post-sharing feedback your users have left about content and links you to their posts when provided.
• On the Asset editor, there are Content Reviews and Share Feedback tabs, and the Actions tab now has expandable sections detailing any share feedback that has been provided from each Share or Download action.

Improved

• Your Contact Feedback Export contains a bunch of new fields to provide you with all the data from the newly-launched Content Feedback features. More about export and BQ mirror data schema changes here.

For Users

Improved

• Loading the Reach native should now be faster than before if you’re loaded it previously on this device. You should skip the loading screen entirely in most cases!
• Tapping on a push notification to launch Reach should get you to the related screen more quickly than before.

Fixed

• In the Native App, expired and inactive action cards were lingering in your Action Feed. They should now disappear as intended.
• Some pop-up windows throughout the app like customize script, share helper, and search again were not woking in Safari. They now work!

For Admins

Fixed

• Some pop-up windows in the admin dashboard like Invite User were not woking in Safari. They now work!

For Users

Improved

• The Voter Registration feature now includes New York City’s new e-register portal for New Yorkers.
• On large screens like web and tablet, the Content Library grid views now more elegantly fill the full width of the screen.

Fixed

• On Android, when using the Library screen, it was too easy to accidentally swipe open side drawers when trying to horizontally scroll
• Crash when tapping into a deep link from a content asset viewer screen
• Sometimes, the Sort By pop-up on the home screen action feed tab would be obstructed by the header

For Admins

New

• It is now possible for admins to filter their Mobilize events list by Mobilize tags.
• When admins make new questions, tags, action cards, or contact scripts based on Reach’s Template libraries, your data will now include permanent references showing you which templates were used for which new items. More on the data schema changes here.

Improved

• All the various drop-downs throughout admin have been improved and standardized to make them more accessible and make their type-to-filter behavior more helpful.

Fixed

• Action Card Admin form is not showing the asset preview properly when creating or editing a content share action card

For Users

Improved

• On the Action Feed, we’re displaying dates in a better way for Action Cards that are more than a year old.
• On Android on the Content Asset Viewer screen, swiping between assets should work better without accidentally triggering the Campaigns Drawer or User Drawer to open.

Fixed

• Reach was sometimes crashing when sorting the Action Feed on old versions of Safari
• The Content Asset viewer screen filmstrip was not displaying Link assets properly.
• The save and cancel buttons on the Survey tab of the person screen were too high on web.
• There was a stray border on Landing Pages in the Campaign Directory

For Admins

New

• If you create a Question Set with no Display Label, Reach will display it in the app without the collapsible header and dividers so it can blend seamlessly with your Primary Question.

Improved

• On the Assets screen, the filter sidebar now has drop-downs for Gallery and Label pickers so campaigns with lots of Galleries and Labels are still easy to use.
• On the Feedback screen, the post column is now a icon button with a tooltip.
• When users view an asset by tapping into a Content Share Action Card, we will store a view_asset content action so that asset will no longer appear as “new” to them.

For Users

New

• Social Media Content Library: Campaigns can now curate a library of content which users can view, download, and share on social media. For campaigns who have enabled this feature, you’ll see a new Library tab on the home screen where you can browse Recent Content, Galleries, and Labels. Each screen lets you filter and search content to find just the meme you want to share. Tap into a specific piece of content to download or share it!

Improved

• Home Screen Redesign. The Home Screen has been redesigned to better accommodate the new Library tab. Now, there is just one tab for your “Action Feed” with a new sort/Quick Filter bar to help you see what you want more easily. Use the new Quick Filter bar to see completed task, tasks for a certain Call to Action type, and more.
• We have tweaked the wording on one of the tutorial slides for Contact Import to make it more clear.

For Admins

New

• Admins can now toggle the new Content Library features on and off from the “Home Screen” section of the Campaign Settings Screen.
• Admins can now toggle whether new users should be set to receive push notifications for all chat messages by default or not. This is in the Chat section of the Campaign Settings Screen.
• From the Asset Editing screen, there is now a new “Actions” tab where you can view, filter, and search all content actions which have been taken by users against that Asset.

Improved

• Whenever users share links to Mobilize events via the Mobilize integration and the Home Screen Events Tab, they will be appended with utm_source=reach

Fixed

• The “Assets” tab of the Gallery editing form now fills the space better with the grid of assets.

For Users

New

• Campaigns using Search filters can now have these filter options displayed in custom or alphabetical order.

Improved

• Multiple Choice and Single Choice Survey Questions will now display up to six response options on the Person Screen and only switch to a drop-down once there are seven or more options.
• Content Share Action Cards will not be automatically marked as complete after a Share. You will need to mark these cards as Complete manually when you’re done with them,

Fixed

• It was not possible to un-mark an action card as complete right after completing it. This is fixed!
• In some cases, push notifications for very long chat messages were failing to be delivered.

For Admins

New

• You can now generate two new exports: Content Actions and Content Feedback. Details here.

Improved

• When making new Assets, the Type drop-down now defaults to “Image”
• You can now use many more user-level fields as template tags in scripts.

Fixed

• Sometimes, when switching between campaigns and organizations, admin permissions would not properly update so some screens were not available when they should be.

For Users

Improved

• iPhone users will now see the Messages app as an option when sharing content from Content Share Action Cards.

For Admins

Improved

• If the user taps the “Save Image”, “Save Video”, or “Save to Files” option on the iOS share sheet, we will store the resulting content_action as a download, not a share

For Users

Improved

• See more appropriate, complete, and consistent app options when sharing content via Content Share Action Cards.
• New option for “Save Image” and “Save Video” to your Camera Roll from the iOS Share Sheet.

For Admins

Nothing in this version.

For Users

Fixed

• In some cases, user avatars were broken when viewing previous reactions in a message in Chat.
• User avatars for message reactions in Chat were showing the avatar of the user who sent the message, not the avatar of the user who added the reaction.
• Custom fields were not properly getting inserted into template tags via Network Contact Action Cards
• Reach was crashing when users tried to upload a file to share in chat.
• The edit address screen had a number of bugs surrounding auto-complete and validation. Those have been fixed.

For Admins

Fixed

• We have changed the naming of “Share Content” cards to “Content Share” cards for consistency.
• We have removed the yellow banner asking you to email us for access to the content sharing features since everyone already has access to the features we have rolled out so far!