Release Notes

1.12.5.4

Released July 31, 2020

Fixed some bugs and made some improvements from yesterday’s release.

For Users

Improved
  • During contact import, Reach will now pre-select the first phone number and email address of each contact so you are less likely to forget this step and fill up your network with people who are missing their contact info. We give preference to mobile numbers. You can, of course, always still deselect any contact info you don’t want to include.
  • Added a helpful redirection note to the “More” menu for users who were looking for the old method of adding a voter to their network.
  • The match-count badge in contact import now maxes out at 99+ matches.
Fixed
  • Long contact script names now better wrap to multiple lines in the web app.
  • After adding a person, the navigation flow should be a bit smoother.
  • Fixed a crash when adding people without relationships.
  • Fixed some crashes when importing contacts before all your campaign’s relationship types had fully loaded. Especially for brand new users.

For Admins

Improved
  • We now sort the VAN Mapping Destination objects by cycle.
Fixed
  • Type-to-filter in the VAN Mapping drop-down was not working for a hot second there.


1.12.5

Released July 30, 2020

What happens if you are in the middle of Reaching and you lose cell signal? Sorrow, right? Well – sorrow no more because most of Reach now works offline! If you’re using Reach and you lose connection, you’ll see a handy little banner pop up to let you know you’ve automatically been switched to offline mode and any changes you make will be stacked up and tracked while you work offline and then automatically synced once you’re back. You can save responses, add tags, add relationships, perform contact actions, and even add new people all while offline. Currently you cannot search while offline, but stay tuned for future versions…

For Users

New
  • Offline Mode!
  • Adding and removing people from your network is faster and easier than ever. You’ll see a new “Relationships” section right at the top of the person profile screen. No more tapping the “More…” button.
  • We now display Age Ranges of voters in your list views of people when available. You can turn these on and off from the Refine screen for Search Results, History, and Network views.
  • You can now upload files to share in Reach Chat.
Improved
  • The app should be way faster to navigate with far fewer loading screens during normal use.
  • When you are tapping in and out of voters and list views, you will no longer loose your scroll position on the list.
  • New design for the Details section of the Voter Profile screen.
  • Performance will be vastly improved for users who are on many campaigns.
Fixed
  • Now, adding or removing a tag from a person will update their “Last Reached” date.
  • A recent Chrome update from Google had caused some issues for the display of contact scripts and multi-choice questions on desktop. Those have been fixed.
  • When opening the Contact Script picker, the first script in the list should now be more reliably selected by default.
  • Contact Import now works better without timing out for large campaigns spanning many states.

For Admins

Improved
  • Scheduled exports are now possible to any Amazon S3 bucket in additional to Google Cloud Storage Buckets.
  • We now display Types and Cycles of Activist Codes and Survey Questions from VAN when you’re mapping your questions for the VAN integration.
  • We now show all your VAN Survey Questions and Activist Codes, even if you have hundreds and hundreds.
Fixed
  • The Action Card Expiration date picker was sometimes obstructed. Now it’s fully visible.


1.12.2

Released July 7, 2020

For Users

Fixed
  • Previously, users in large campaigns had issues @ mentioning all the other users in chat where sometimes the users you so badly wanted to @ just wasn’t on the list. This is now fixed! Don’t @ me.

For Admins

Improved
  • The tooltip you see in Survey Questions admin when you have no integrations set up but you hover longingly over the disabled integrations button is now more helpful.
  • It is no longer possible to rename your Organization. If you need to do so, let us know!
  • Now, only campaign Owners can access the Organization settings screen to upload logos for the whole organization.

1.12.1

Released June 16, 2020

Some handy improvements to the Contact Import workflow and some other small bug fixes.

For Users

Improved
  • We’ve made contact import faster to use! You can now skip contacts who don’t seem like a good fit and they’ll move over to the new “Skipped” tab and we’ve simplified what used to be two button at the bottom into one. Crank those contacts out!
  • We’ve added a much more in-depth tutorial the first time you launch contact import. It walks you through the steps and shows you some cute animations. Everyone loves animations!
  • Switching between campaigns, logging out, and leaving a campaign should all be more reliable now.
Fixed
  • Some phone numbers y’all had in your phone contacts were making Reach all confused and crashy. It should now be more accepting of odd phone numbers.
  • It was possible to accidentally save changes to someone’s name with prefixes and suffixes of “None”. Weird name, right?

For Admins

Nothing in this version.


1.12.0.2

Released June 11, 2020

Small bug fixes and performance improvements.

For Users

Improved
  • When using contact import and bouncing between the list of search results and the matching screen, you will no longer lose your scroll position on the list view.
Fixed
  • Fixed a rare crash when your contact matches hadn’t fully loaded for contact import.
  • Prevent a Reach add with only spaces in their name.

For Admins

Nothing in this version.


1.12.0

Released June 10, 2020 via the App Store and Play Store

Looking for a way to scale up your relational organizing efforts?

Introducing: Contact Import! Fill your Reach Network with all the people you already know, who your campaigns need you to reach. From the My Network tab, you can now tap a new Import button and auto-search the contacts already in your phone or tablet Contacts app. You’ll have complete control over which contacts are uploaded via privacy pre-screening and we’ll then help you match them to your campaign’s data set. And now that your Network is full of your peeps, get Reaching!

For Users

New
  • Contact Import is here.
Improved
  • You can now use the Enter key on your computer when first creating your account and entering details.
  • Leaving a campaign now provides more feedback that it’s working.
Fixed
  • Leaving campaigns should be more reliable and more graceful.
  • We’ve ironed out some aspect ratio weirdness on banner images when switching between the action cards feed view and the full-screen details view.
  • Fixed a crash that could occur if you had a relationship using a relationship type that was later hidden by an admin.
  • We’ve fixed some odd wrapping of text in some of the list views in the app.
  • On web, Action Cards without a Call-to-Action button now look better in their details view, with more padding at the bottom of the description.
  • If you try to visit the URL of an action card that can’t be found, we’ll let you know gently and politely.
  • We were showing the wrong image on the screen after you successfully verified your email address.
  • When adding a new user, the settings (like the Send SMS switch) sometimes looked like they changed as the modal was closing. Now everything should remain as you left it.

For Admins

Improved
  • We’ve rearranged some of the settings for your Network and Relationship Types. You can now control the Network feature’s mode from the Campaign Settings admin screen.
Fixed
  • The Contact Script creation modal will now fit better on small screens.


1.11.4.4

Released June 1, 2020

Small improvements and bug fixes.

For Users

Improved
  • When creating your account for the first time on desktop, the Terms of Use screen looks much better. Snuggle up with a cuppa for some page-turning reading.
  • From the My Account screen, you can now tap on your active campaign to navigate to it in addition to tapping the Back button in the header. Plus, this nav action now has a nice animation.
Fixed
  • Action cards featuring banner images with white near the edges will now look better because our action card border will border the image too.
  • The animation from your full-screen actions cards back to the feed view is smoother. Like buddah’.
  • The progress animation in buttons wasn’t aligned quite right.
  • Loading individual people’s profiles should be faster.

For Admins

Fixed
  • There was a bug since the last release on Friday where you couldn’t save new integration instances. All fixed!
  • You no longer need to specify a people source when creating a Slack integration.


1.11.4.3

Released May 29, 2020

Bug fixes for invite links

For Users

Fixed
  • Invite links would sometimes not work on the first attempt for a brand new user creating an account.
  • Successfully joining via invite links would sometimes lead to way too many green success notifications. So much success it would make your head spin. You’d get sick of all the success. Now they should be chilled out.

For Admin

New
  • When setting up an integration, you will now specify which set of people (voters vs. Reach Adds) it should process. Should lead to more effective VAN integrations.

1.11.4.2

Released May 27, 2020

Small improvements and tweaks

For Users

Improved
  • You can now page through your history on the My Reach tab to go back as far as you want.
Fixed
  • Fixed a formatting issue with the header of the My Account screen for new users who are not yet members of any campaigns.
  • Trying to refresh your browser while on the chat tab would sometimes fail.

For Admins

Fixed
  • Tooltips were offset incorrectly when the admin sidebar was collapsed.
  • The count of “People Reached” on the users admin table and Stats drawer was wrong for newer campaigns.


1.11.4.1

Released May 22, 2020

Small improvements and tweaks

For Users

Improved
  • Better spacing for the header of the home screen on desktop for campaigns without logos.
Fixed
  • If external links on your action cards were invalid, it could make you unable to tap on them, even once you fixed the links. Now, the Call-to-Action buttons should work any time the link is valid.
  • Some users were seeing red connection errors when app-switching to Reach. No more.

For Admins

Improved
  • New reminder on Campaign Settings screen to add a logo when you’re configuring your Home Screen.
  • Help tooltip to explain the Expiration Date field in Action Cards Admin.
Fixed
  • You were able to save invalid external links on your action card. Now we’re going to force you to include http:// or https://
  • The image preview for the icon fill now fits better in its container.


1.11.4

Released May 21, 2020

Feast your eyes and fingers on the all new design for the Home Screen and Action Cards making them better and more action-y than ever! Now, every card can be expanded into a full-screen view with a beautiful animation, each card can have a customized Call to Action button which appears in the feed and the Details view, cards can have Banner Images, and users can see when cards are pinned to the top and when each card was published.

For Users

New
  • Brand new home screen design with full-screen cards.
Improved
  • The Contact Actions sub-header on the Person Profile screen is now smoother and more reliable.
  • Pull-to-Refresh looks better and works better on the Person Profile Screen
  • Shadows look better and more consistent throughout the whole app.
  • On the Person Profile screen, the Add User button is easier to tap now.
  • In Chat, the Message Read indicators no longer will say “and 0 more”. That was silly.
Fixed
  • When joining a new campaign by invite code or invite link, you may have seen a red error notification even when it worked great. Sorry for the false alarm.
  • Sometimes My History was appearing empty for users who had canvassed a LOT of voters. Awesome work on that Reaching. It should now show you your 50 most recent interactions. Coming soon, you’ll be able to page through more.
  • On Web, after selection a contact script, it was possible for scrolling to stop working correctly for a bit. All fixed.
  • Sometimes, Reach was confused about your device’s push notification settings. It’s seeing more clearly now.
  • Logging out is a bit more reliable.
  • The header Save animation on the Person Profile screen failed to animate in some cases. That is now fixed.
  • When deciding to trigger a contact action without using a contact script, Reach will no longer deselect your script and look confused.
  • When adding a user from the Person Profile screen, toggling the SMS switch was re-drawing the page. Yuck.

For Admins

Improved
  • Majorly revamped Action Cards admin. Now you can add banner images, customize the Call to Action label, and even set an expiration date.
Fixed
  • When adding users from Admin you were previously not able to specify their role. That is now fixed.
  • Fixed a typo in Notifications admin.
  • When uploading images to Reach, certain advanced options like Image Search and importing images from social media weren’t working perfectly. They should be all better.


1.11.3.3

Released May 15, 2020

Minor bug fixes

For Users

Fixed
  • The “Today” rankings screen was showing numbers for more than just today.
  • Sometimes street addresses were being mis-capitalized. Say goodbye to 42Nd Street and hello to 42nd Street!

For Admins

Fixed
  • Mapping counts could be wrong in Survey Questions admin if you had deleted integration instances.

1.11.3.2

Released May 8, 2020

Minor bug fixes

For Users

Fixed
  • Refreshing your web browser could break the Rankings screen.
  • Search results would sometimes re-draw incorrectly if you were executing consecutive searches very quickly.

For Admins

Fixed
  • Survey Questions Admin could crash if there were existing integration mappings for integration instances you had deleted.

1.11.3.1

Released May 6, 2020

Minor bug fix

For Users

Fixed
  • Users with no campaigns could see a crash or get stuck on the splash screen.

For Admins

Nothing in this version.


1.11.3

Released May 6, 2020

More ways to contact voters from Reach! And some bug fixes.

For Users

New
  • Message with external apps. Now when you tap the “Message” button on a person’s profile and you pick a contact script, you can decide to use either the standard SMS/iMessage app on your phone or you can now choose to use an external app like WhatsApp, Facebook Messenger, Signal, or any other app you have on your phone. More ways to contact voters and spread the word!
Fixed
  • On web, the background color on the contact script picker was a little off. Cleaned that right up.
  • On web, scrolling on the My Reach screen was not working great.

For Admins

Improved
  • In the Contact Scripts admin screen, the “SMS” scripts have been renamed “Messaging” scripts since they now apply to more than just SMS.
Fixed
  • We had been only showing you your first name in the admin toolbar. That’s fixed. Now you’ll no longer wonder who you are.
  • Fixed an issue where adding a new survey question to a live question set could deactivate that set.
  • Fixed an issue where you couldn’t save changes to a contact script in some circumstances.

1.11.2.1

Released May 1, 2020

Dear admins,

As much as we love hearing from you with support requests to set up and manage your integrations, we’re afraid all good things must come to an end.

Love,
Reach

For Users

Nothing in this version

For Admins

New
  • Integrations Admin. You can now create and manage your integrations yourself. Enter API keys, edit settings, turn features on and off, and more. Keep in mind that the number of integrations you can setup is based on your Reach subscription level.
  • Slack Integration. To go along with our new integrations admin, we new have a simple Slack integration to let you know in a Slack channel of your choice when your users are saving responses.

1.11.2

Released April 23, 2020

This version lays the groundwork for more great things to come and adds a whole bunch of nice bug fixes and improvements, including the new Rankings Screen now on web!

For Users

New
  • New Rankings Screen on Web. The redesigned Rankings screen from v1.11.0 that you’ve been enjoying in the native app is now also looking hot in the web app.
  • Upload a Profile Pic when first creating your account. Profile pic upload has been added to the account creation flow so new users can get started with a profile pic right away. For existing users, it’s not too late. You can always add a profile pic from the My Account screen.
Improved
  • You can now Pull-to-Refresh on the home screen so you don’t have to wait one more second for the freshest Action Cards.
  • In Chat, the send button now changes colors when you have entered a message and giphy embeds look cleaner.
  • Action Cards with external links open in a nifty modal browser on native and in a new tab on web.
Fixed
  • In some cases, Search Filters with a very long list would not work properly.
  • On the My Account screen, the Add User button was still there for inactive campaigns. We can’t have that!
  • In some cases, if an iOS user had deleted the stock Mail app from their phone, they would get a crash when trying to send email from Reach.
  • Removed a mistaken drop-shadow from the Action Menu on Android.
  • Font was wrong in a link preview in Chat.
  • In some cases, for large chat channels, the unread message count in the Reach nav bar could be unreliable.
  • On the web app, we’ve fixed a few areas where resizing your browser window could lead to ugly side affects. Specifically, the header on the Person Profile Screen and the Campaign Settings button on the My Account screen are now much more adaptable to various screen sizes.
  • Scrolling issues when the Tag Picker was up on the Person Profile screen in the web app.

For Admins

New
  • Database Infrastructure Updates. While it won’t look like much from the outside, we’ve made some more major improvements to the way we handle voter files and data sets under the hood which will make us faster and more flexible when working with your data.
Improved
  • You’ll now see your users’ profile pics in the Users Admin screen. Don’t they look goooooood?
  • If you’d like, we can now completely hide the “Details” section from the Person Profile screen. Just let us know!
Fixed
  • There was some messy styling at the bottom of your admin tables in the “Rows per page” area.
  • Deleting Push Notifications was not a smooth experience.

1.11.1

Released April 6, 2020

Introducing: Home Screen and Action Cards!

Since we’re all working virtually for our organizations for now, we’re rolling out even more features to turn Reach into your digital organizing space. Your app can now feature a Home Screen where you can see different action items you can do right now to help your organization fight for progressive change. Your campaign can fully customize the whole Action Card, from the title and icon to linking those cards to external links, or different screens within the Reach app. They might set up an action card to sign up to phone or text bank, build your Network in Reach, and more – the possibilities are endless!

For Users

New
  • Home Screen. When you load the Reach app, instead of going straight to the Search screen, you’ll now go to your brand-spanking-new Home Screen! Once your admins have set it up, you’ll see a list of action items you can do right now to support your campaign or organization. These action items can link to places outside of Reach, as well as within the app. Read more about the home screen here.
Improved
  • Send Contact Script Messages In-App (iOS only). When you’re sending a text or email from Reach, instead of fully bouncing out to your phone’s texting or email app, you’ll see a pop-up version of that app right on top of Reach. Once you send the message, you’re still in Reach and can get right back to organizing!
  • You can now swipe down to collapse the keyboard in chat, instead of just tapping above it.
  • A few tweaks to make the app look even prettier, like making your campaign logos bigger, and displaying the time a chat message was sent at the top of the message instead of the bottom.
Fixed
  • When using Contact Scripts on an Android device, sometimes messages were not correctly populating in certain third-party SMS apps. We fixed that right up.
  • If you’re Reaching for multiple campaigns, your chat push notifications in your web browser will now tell you which campaign the chat message is from. Previously it would always show you the name of your current active campaign.
  • On web, it’s easier to see who has added a reaction to a message in chat because we’ve made the tooltip wider.
  • Long contact script names will now wrap to multiple lines so they’re still fully readable.
  • Fixed a rare crash that would occur if you tried to type-to-filter response options in a survey question drop-down menu where one of the response options had no name.

For Admins

New
  • Action Cards Admin. This is a shiny new Admin screen where you can create action cards for your beautiful Home Screen. You can customize the text at the top of your home screen, the icon, title, and text for each Action Card, and set them to link to a screen in Reach or an external link. You can even choose to pin Action Cards to the top of the list in the Home Screen, as well as personalize them with the user’s name using templating. Read more about setting up Action Cards here.
  • Home Screen Options in Campaign Settings Admin Screen. You’ll now find a new section on the Campaign Settings screen allowing you to turn the Home Screen on or off and decide what greeting text to display at the top to your users.
  • Add a Logo. If you’re on Reach Complete, you can now display your logo in-app on the Home screen and Search screen! Load it in your Organization details in the Admin dashboard.
Improved
  • Since iOS users now send their text/emails in a pop-up instead of fully outside of Reach, your contact actions export will only include actions that the user action followed through on and clicked send on the SMS or email. You’ll see the script they use when they send a message in your Contact Actions export.
Fixed
  • There was a bug where Reach Admins weren’t always assigned as chat moderators for channels with > 100 users. We fixed that right up.
  • We adjusted the admin side bar so you can always see the bottom section to collapse the sidebar or exit admin.
  • Other small bug fixes and tweaks.

1.11.0

Released March 26, 2020

Introducing: Reach Chat!

We face unprecedented organizing challenges in this time of social distancing, but we’re pleased to announce that you can now use Reach as a true digital organizing space with real-time group chat right in the app. Connect and collaborate with fellow activists and organizers by heading to the new Chat tab. Your team chat room includes every user on your Reach campaign and each campaign gets their own chat. You can even customize push notifications for each campaign. No need to guess who people are as you juggle WhatsApp groups or Slack channels or Discord servers when you can chat right where you’re organizing!

For Users

New
  • Reach Chat. Features include emoji reactions, @ mentions of other users, typing indicators, and even gif embeds (type “/giphy”).
  • Upload a custom profile pic to Reach so you’ll be looking your finest as you’re saving the world. The pic is featured in chat and on the new Rankings screen! Set yours now!
  • “My Account” screen when you tap the campaign name in the top left. This gives you an easy way to edit your user profile (including adding a profile pic) and browse all your active campaigns in the app. We’re also giving you more information about those campaigns than ever before. You’ll be able to see their logo, their State, Office, District, and election date, and visit their website right from the Campaign card. You’ll also be able to tap the “…” button to bring up more options letting you jump right to their donate link, email the organization directly for help, and invite new users.
  • Per-Campaign Push Notifications Preferences. You now have fine-tuned control of which sort of push notifications you’ll see from each campaign.
  • iPad Compatibility. Previously, you could use Reach in your iPad’s web browser, or you could use the phone version of the app on your iPad blown up all big like it was 2011. Now the real deal is here so tablet away!
Improved
  • Re-designed Rankings screen. You can now to pick from more timespan options (like This Week and This Month) and 6 different stats you may want to see Leaderboards for (like Users Added, People Added, and Relationships Added). Get that competitive spirit fired up!
Fixed
  • It was possible to leave the Person Profile Screen by tapping on another nav button without saving your changes and Reach wouldn’t say anything. Now we’re going to remind you to save so no precious data is lost.
  • The Person Profile screen was refreshing itself too often, especially when switching back and forth between Reach and other apps. It should just chill now.
  • The Reach icon on the Info screen was wrong in the web app.

For Admins

New
  • Campaign Helpdesk Email. We have a new field on the Campaign Settings screen where you can specify a help desk email address. This will let users email your campaign directly from Reach with questions. This option, along with the donate URL and campaign website, are featured on the new My Account screen for your users.
  • Enable Chat’ Switch. You can turn the chat feature on or off for your campaign using the new switch on the Campaign Settings screen.
Improved
  • The” Campaign Details” screen has been renamed to “Campaign Settings. Same great screen with a tasty new name.
  • The Contact Actions Export now includes new columns for which a Contact Script Name and Contact Script ID.
  • We’re now checking to make sure the website URL and the donate URL are properly formatted. Don’t forget the “http://”.
  • We now show a loading animation when you’re first loading admin tables so you don’t think all your users have vanished.

1.10.10

Released March 9, 2020

For Users

Nothing in this version

For Admins

New
  • Advanced Filtering. All tables in admin can now be filtered dynamically so you can see exactly what you’re looking for. [3mavwm]
  • User Details Drawer. When you click on a row in the admin Users table, you’ll now get a pop-out drawer that gives you much more information about the user including how they joined your campaign, any groups they’re in, which devices they’ve allowed push notifications on, and more. You can even click on the number of users they’ve invited and see that list of users. [3j5xap][4rf449]
Improved
  • We’ve re-arrange the items in the Admin sidebar and dashboard and cleaned up the icons to make it easier to find what you’re looking for. [4uc19h]
  • Rows in admin tables only have a hover styling if they are actually clickable. [4ubcxg]
Fixed
  • Sometimes, if your first visit to admin was by directly visiting the admin URL, the page might not load properly. Now it will. [4wcn1d]
  • When scheduling a push notification, the “Schedule” button is now disabled unless you’ve selected a date. [4y8n2e]

1.10.9

Released March 3, 2020

Contact Scripts aren’t just for the native app any more! With this release, users of the web app will have the same access to use Contact Scripts that appeared in Native in the previous version.

For Users

New
  • Contact scripts on web! Your campaign can set up scripts for the emails and texts you send from Reach so you can text those contacts at lightning speed! (Coming soon to web) [4e87r7]
Fixed
  • When you delete a phone number or email address, the Contact Actions buttons were not immediately updating into their disabled state. [4ef67r]
  • If you saved survey responses and contact info in the same Save operation, the screen was not re-drawing properly to show the survey response even though it was properly saving. [50f6xa]
  • Emails from contact scripts without subject lines sometimes were not formatting properly in email clients. [4j9x7w]

For Admins

Improved
  • Survey question names can now only be 50 characters. This makes for a better experience with exports which use those question names as column headers. Old questions are grandmothered-in but names of new questions or edited questions will only be able to be 50 characters long. If you want a longer name to show up in the app, you can use the Display Name field. [4rfhzt]
  • Question Mapping for integrations has improved keyboard accessibility. [3ubz7v]
  • The Admin Dashboard has improved keyboard accessibility. [4wb4dy]
Fixed
  • When selecting a user group to target a push notification, deleted groups will not show up. [4m6hh6]
  • Rows in admin tables will only have a hover style if they are clickable. [4ubcxg]

1.10.8

Released February 20, 2020

This release brings a major new feature to help you contact those folks you have Reached and collected contact info for: Contact Scripts! When you tap on the SMS or Email button in a person’s profile, you can now pick from a list of pre-built scripts that your campaign can provide.

For Users

New
  • Contact scripts! Your campaign can set up scripts for the emails and texts you send from Reach so you can text those contacts at lightning speed! (Coming soon to web) [4e8717]
Fixed
  • The “More” icon shown on the empty Network screen is now the right one.. [4gdyuv]
  • Email contact scripts without a subject line should now work properly. [4j9x69]

For Admins

New
  • Contact Scripts Admin. Make and manage the contact scripts that your users will see in the app. [4c8vmw]
  • Canvass Results in VAN Integration. Now you can map Reach responses to Canvass Results in VAN like “Not Home” or “Do not walk”. [4gekn1]
Improved
  • For multi-campaign orgs, campaigns should be sorted alphabetically in the the admin header drop-down. [4ef5j5]
  • Rows in admin tables now have a nice hover styling. [4pbzvu]
Fixed
  • Sometimes, when editing a survey question and using Enter to make a new response option, you could get an error when saving your changes. [4pf6a3]

1.10.7

Released February 6, 2020

We’ve rearranged things on the Person Profile screen to make it easier than ever to follow-up with the people you have collected contact info for! Now, the contact actions that are available to you appear right at the top of the screen under the person’s name.

For Users

New
  • “Phone call” contact action to call a person right from the app.
Improved
  • Redesigned person profile screen for more prominent contact actions.
Fixed
  • Connection errors in Reach should come much less often.
  • Refreshing right after saving a phone number or email address would sometimes make the newly-saved info invisible. No more!
  • If you try to visit the URL of a person in a different campaign, this will be handled more gracefully.

For Admins

Improved
  • Clearer branding controls in Admin for organizations who are not Reach Movement subscribers.
Fixed
  • When editing questions, the warning about overwriting someone else’s changes was coming up incorrectly.

1.10.6

Released January 28, 2020

This version lays the groundwork for some features to come and includes some smaller improvements and bug fixes.

For Users

Improved
  • We’ve changed the way grouped questions display to make it much prettier.
Fixed
  • We’re more reliably saving nicknames when you edit the name of an added person.
  • We’ve fixed some navigations flows around the search button in the main navigation bar that we introduced in the previous release.

For Admins

Fixed
  • We have fixed a bug that didn’t show dates properly in the admin export screen.

1.10.5

Released January 23, 2020

Our Push Notification system has received a major upgrade in this version! Plus some smaller improvements and bug fixes.

For Users

Fixed
  • Fixed a rare crash when viewing the refine screen.
  • Cleaned up touch targets to make it easier to use the Campaigns screen.
  • Fixed some occasional issues where the screen would not refresh properly when switching between campaigns.
  • Logging out is more reliable.
  • Odd characters in user names are now properly displayed on the Dashboard Home Screen.
  • Some placeholder text was misaligned on Android. We’ve fixed that right up.
  • Navigation back from search results was broken on campaigns with Home Screens configured.

For Admins

New
  • Push Notifications v2: Admins can now target push notifications to specific users by role or user group (more support for making and managing user groups coming soon!), schedule push notifications to be sent later, view and edit drafts of push notifications, and see stats of previously sent notifications.
Fixed
  • When editing questions, the warning about overwriting someone else’s changed was coming up incorrectly.

1.10.4

Released January 15, 2019

Some long-awaited news: VAN Integration is here! Read all about it!
(and various other small bug fixes)

For Users

Fixed
  • If I’m only a member of one campaign, I should not see the quick-switcher appear when I tap on the campaign name

For Admins

New
  • VAN Integration Read all about it here.
Fixed
  • Styling bug on the date picker in admin
  • Styling bug in Admin Tags table on hover over the delete button.

1.10.3

Released December 31, 2019

Invite codes are now easier to share than ever before!

For Users

Fixed
  • In the web app on mobile browsers, the Auth Code screen was providing the full soft keyboard instead of the number pad. Now it’s numbers all the way.

For Admins

New
  • Easier sharing of invite codes and link: You can now tap a new “Share” button next to the invite code on the Invite Code admin screen. This will pop up a new window where you easily copy the code in its raw code form, or in link form!

1.10.2

Released December 19, 2019

Lots of new stuff, especially for admins. You can now communicate with your users via Push Notifications from Reach and you can manage your My Network relationship types right from the app!

For Users

New
  • There is a new “Mx.” prefix option when editing the name of an added person.
  • Major accessibility improvements for our users who use screen readers.
  • The Smart App Banner for iOS will remind you about the native app if you’re using the web app on your iPhone.
Improved
  • The full screen pop-ups in the app are now a bit more fun to use. You can see the context behind them and you swipe them down out of the way. So swipey!
  • The Rankings screen loads faster and more smoothly as you switch back and forth between tabs.
Fixed
  • It was sometimes possible to see the wrong name when editing the name of an added person.

For Admins

New
  • Network Admin: You can now fully control and customize the My Network feature. You can decide whether new relationships are all automatically listed as one default type or whether your users can pick from a list of relationship types and you can build that list! You can also disable the feature entirely if you hate friends and family. And winning. Read more about the Network Admin screen in our knowledge base here.
  • Push Notifications: Ever wish you could just get the word out to all your volunteers and encourage them to keep using Reach and contacting more voters or give them updates from the campaign? Now you can! Send push notifications to all your users right from a new admin screen!
  • Invite Links: If you liked Invite Codes, you’re gonna love Invite Links! Now, every invite code also works as a link. Just add your code to the end of a URL like https://app.reach.vote/#/j/{YOUR CODE HERE} and it will allow anyone who clicks the link to be automatically added to your campaign as soon as they log in or create an account on the web app.
Improved
  • Revamped Survey Question Response Options: We have reworked the way you set up and edit single choice and multiple choice survey questions. Now, you can drag-and-drop to rearrange response options and use a new “Clear All” button to start over if you don’t like how your question is turning out. You can also now edit the label of a response option without the app getting confused by previously-saved responses with the old wording. Use this to fix typos or clarify your response options without changing their underlying meaning. Also note that you can now only add additional response options in bulk – you cannot edit or remove existing responses using the bulk window.
  • Response List Exports now include a “Choice ID” column which will let you map the responses that have been saved without depending on the label (which could change). These choices are UUIDs. If you don’t know what this means, don’t worry about it!

1.10.0

Released November 20, 2019

You love hearing from your campaigns, right? Well lucky for you, push notifications are coming soon to Reach. When you launch this new version, we’ll ask for your permission to send you push notifications. We hope you’ll say yes so your campaigns have a new great way to communicate with you.

This version also includes some smaller improvements and bug fixes.

For Users

Improved
  • There is now an indicator dot if you haven’t verified your email address right there on the empty campaign manager screen too.
  • When you tap to resend a verification email, the link animates to let you know something is happening.
  • The rankings screen will now loader faster than before and do a better job of cacheing data as you switch between rankings views.
Fixed
  • Scrolling on the Person Profile screen is improved.
  • Some placeholder text was misaligned on Android. We’ve fixed that right up.

For Admins

Improved
  • The Invite Codes admin screen is now totally redesigned to better handle large numbers of invite codes and let you search, filter, and page through your codes.

1.9.3

Released October 30, 2019

Check out the spooooky new version of Reach on all hallow’s eve eve. Some highlights are ghoulish editing of added people and creepy crawly multiple relationship types which are perfect for properly adding all the ghosts and goblins and monsters and zombies into your Network!

For Users

New
  • Edit the Names and Address of Added People: If you added someone new to Reach and then realized you made a mistake or typo with their name or address, there used to be nothing you could do but those sad days are gone! Now, using two new options on the Action Menu, you can edit the name or address of a person you added!
  • Verification of Email Addresses: We want to make sure we know how to get in touch with all our users and we’re planning some upcoming Reach features that will depend on reliable, verified email addresses for the folks using the tool. So, you are now going to be asked to verify your email address by clicking a link in an email. If you have not verified, you will see a little orange dot on the Settings button in the app to remind you to do so. You can always change your email address from the Settings screen too.
  • Multiple Relationship Types: Now, when you add someone to your Network, you can pick from a whole different range of relationship types. These must be enabled and set up by your campaign admins.

Improved

  • Rankings screen for Reach Basics: Our Reach Basics campaigns now have access to the Rankings screen like every other Reach campaign!
Fixed
  • Better, smoother loading of the Rankings screen.
  • Changing your last name as a user was causing some faulty validation errors. All fixed!

For Admins

Nothing in this version


1.9.2

Released October 15, 2019

Pumpkin Spice Lattes are here and so is a new version of Reach! This versions brings a bunch of improvements throughout the app including some new features that make the Rankings screen work better for large campaigns, allow more customization of the Network screen, and make it easiest to keep track of who you’ve contacted and when.

For admins, you’ll also now be able to directly manage your Organization, directly control a bunch of recent features, upload logos, and even choose to display your logo to your users in the app if you’re on a Reach Movement subscription.

For Users

New
  • New Rankings Screen: The rankings screen is now more streamlined and customizable than before. A campaign can decide whether or not to show their users the “Campaign Totals” row and the leaderboard will never show more than the top 100 Reachers in a given campaign or on a given day. If you’re not seeing yourself in the top 100, you will see your own row at the top of the screen showing your currently stats and just how many more voters you need to Reach before you’ll have that top 100 glory.
  • Mark as Contacted: Canvassing interactions happen in many different ways, via many different communication channels. Previously, you could initiate a text or email message to a person from the Reach app, but when if you contact them via some other method? You had no way to let your campaign know you had talked to them. Now you do! Just tap the Action Menu button next to someone’s name on their profile screen and tap “Mark as Contacted”!
  • Last Reached Timer: Sometimes, it can be hard to keep track of when you last contacted a person. Not any more! Now, at the top of a person’s profile screen, under their tags, you’ll see a reminder of how long ago you last Reached them. This timer will reset any time you save survey responses for them, tap the SMS or Email button next to their contact info, or mark them as contacted outside Reach.
  • View Options on Network tab: You’ll now see the “Refine” button at the top of the Network tab, allowing you to customize that view and decide whether you want to see addresses, tags, and relationship markers there.
  • Relationship Markers available on all screens: Now, from the Refine Screen on Search Results or History, you can turn on Relationship Markers.

Improved

  • Rankings screen for Reach Basics: Our Reach Basics campaigns now have access to the Rankings screen like every other Reach campaign!
Fixed
  • The Back button from the Person Profile screen and the Household Search button were sometimes tricky to tap. Now they’re less tricky!
  • If you added a relationship with someone before saving the tags you had applied, tags could be lost. That will on longer be the case.
  • On desktop, the main search inputs had odd mouse behavior.
  • Various other performance improvements and bug fixes.

For Admins

New
  • Organization Management
  • Upload Logos for your organization. Reach Movement campaigns can choose to display an organization logo on the search screen.
  • Direct Admin Control over the Network feature, who can see the Rankings totals, and privacy options for responses and contact info.

Improved

  • New “Relationship” export type for Admins

1.9.1.2

Released September 26, 2019

This update, along versions with 1.9.1 and 1.9.1.1 fix bugs and improve performance, including an important update for users running iOS 13.

For Users

Improved

  • Faster and more reliable loading of the Person Profile screen.
  • Better “in progress” animation when accepting our Terms of Use when creating your account.
  • More open-ended placeholder text for the location field on the main Search Screen.
Fixed
  • For some users running iOS 13, the app would crash after the splash screen. Now it should be smooth-sailing.
  • Contact info for added people in the native app was not always visible to the user who added that person.

For Admins

Nothing in this version


1.9.0

Released September 18, 2019

Searching and building relationships: Two things that are core to the Reach experience. With this version, we’ve added some major functionality that makes both of these parts of Reach better than ever!

For Users

New

  • My Network! Good organizing is based on relationships. Now, Reach will allow you to identify your relationships with the folks you are canvassing. For campaigns with the feature enabled, you can now add people to their “network” by marking their relationship with that person. You can then browse your Network at any time using a brand new section of the My Reach screen.
  • Refine your searches! Now on the search results screen and the history screen, you’ll see a new “Refine” button. This button will let you control all sorts of things about the list of people you’re looking at. You can turn on and off various information to make your view more dense or more informative, you can specify your sort, and you can even apply filters if your campaign has set them up which will allow you to only see people that match certain criteria in your list!

Improved

  • Unlimited search results. We are no longer limiting your searches to the top 100 results. If there are 357 people that match your search, you’ll see all 357 of them and to keep things snappy, you’ll be able to tap at the bottom of a chunk of results to load the next chunk.
  • Better support for large text sizes. If you’d set your phone to have larger-then standard text sizes, Reach will now work better and look better for you.
Fixed
  • Fixed an issue where Reach would sometimes show you a red error notification about your connection when switching back to the Reach app from other apps.
  • Cleaned up some permissions errors for users who have been removed from a given campaign.
  • Smoothed out the registration and login process to make it easier and less likely to break.
  • Various other bug fixes and performance improvements.

For Admins

Nothing in this version