Release Notes

1.11.0

Released March 26, 2020

Introducing: Reach Chat!

We face unprecedented organizing challenges in this time of social distancing, but we’re pleased to announce that you can now use Reach as a true digital organizing space with real-time group chat right in the app. Connect and collaborate with fellow activists and organizers by heading to the new Chat tab. Your team chat room includes every user on your Reach campaign and each campaign gets their own chat. You can even customize push notifications for each campaign. No need to guess who people are as you juggle WhatsApp groups or Slack channels or Discord servers when you can chat right where you’re organizing!

For Users

New
  • Reach Chat. Features include emoji reactions, @ mentions of other users, typing indicators, and even gif embeds (type “/giphy”).
  • Upload a custom profile pic to Reach so you’ll be looking your finest as you’re saving the world. The pic is featured in chat and on the new Rankings screen! Set yours now!
  • “My Account” screen when you tap the campaign name in the top left. This gives you an easy way to edit your user profile (including adding a profile pic) and browse all your active campaigns in the app. We’re also giving you more information about those campaigns than ever before. You’ll be able to see their logo, their State, Office, District, and election date, and visit their website right from the Campaign card. You’ll also be able to tap the “…” button to bring up more options letting you jump right to their donate link, email the organization directly for help, and invite new users.
  • Per-Campaign Push Notifications Preferences. You now have fine-tuned control of which sort of push notifications you’ll see from each campaign.
  • iPad Compatibility. Previously, you could use Reach in your iPad’s web browser, or you could use the phone version of the app on your iPad blown up all big like it was 2011. Now the real deal is here so tablet away!
Improved
  • Re-designed Rankings screen. You can now to pick from more timespan options (like This Week and This Month) and 6 different stats you may want to see Leaderboards for (like Users Added, People Added, and Relationships Added). Get that competitive spirit fired up!
Fixed
  • It was possible to leave the Person Profile Screen by tapping on another nav button without saving your changes and Reach wouldn’t say anything. Now we’re going to remind you to save so no precious data is lost.
  • The Person Profile screen was refreshing itself too often, especially when switching back and forth between Reach and other apps. It should just chill now.
  • The Reach icon on the Info screen was wrong in the web app.

For Admins

New
  • Campaign Helpdesk Email. We have a new field on the Campaign Settings screen where you can specify a help desk email address. This will let users email your campaign directly from Reach with questions. This option, along with the donate URL and campaign website, are featured on the new My Account screen for your users.
  • Enable Chat’ Switch. You can turn the chat feature on or off for your campaign using the new switch on the Campaign Settings screen.
Improved
  • The” Campaign Details” screen has been renamed to “Campaign Settings. Same great screen with a tasty new name.
  • The Contact Actions Export now includes new columns for which a Contact Script Name and Contact Script ID.
  • We’re now checking to make sure the website URL and the donate URL are properly formatted. Don’t forget the “http://”.
  • We now show a loading animation when you’re first loading admin tables so you don’t think all your users have vanished.

1.10.10

Released March 9, 2020

For Users

Nothing in this version

For Admins

New
  • Advanced Filtering. All tables in admin can now be filtered dynamically so you can see exactly what you’re looking for. [3mavwm]
  • User Details Drawer. When you click on a row in the admin Users table, you’ll now get a pop-out drawer that gives you much more information about the user including how they joined your campaign, any groups they’re in, which devices they’ve allowed push notifications on, and more. You can even click on the number of users they’ve invited and see that list of users. [3j5xap][4rf449]
Improved
  • We’ve re-arrange the items in the Admin sidebar and dashboard and cleaned up the icons to make it easier to find what you’re looking for. [4uc19h]
  • Rows in admin tables only have a hover styling if they are actually clickable. [4ubcxg]
Fixed
  • Sometimes, if your first visit to admin was by directly visiting the admin URL, the page might not load properly. Now it will. [4wcn1d]
  • When scheduling a push notification, the “Schedule” button is now disabled unless you’ve selected a date. [4y8n2e]

1.10.9

Released March 3, 2020

Contact Scripts aren’t just for the native app any more! With this release, users of the web app will have the same access to use Contact Scripts that appeared in Native in the previous version.

For Users

New
  • Contact scripts on web! Your campaign can set up scripts for the emails and texts you send from Reach so you can text those contacts at lightning speed! (Coming soon to web) [4e87r7]
Fixed
  • When you delete a phone number or email address, the Contact Actions buttons were not immediately updating into their disabled state. [4ef67r]
  • If you saved survey responses and contact info in the same Save operation, the screen was not re-drawing properly to show the survey response even though it was properly saving. [50f6xa]
  • Emails from contact scripts without subject lines sometimes were not formatting properly in email clients. [4j9x7w]

For Admins

Improved
  • Survey question names can now only be 50 characters. This makes for a better experience with exports which use those question names as column headers. Old questions are grandmothered-in but names of new questions or edited questions will only be able to be 50 characters long. If you want a longer name to show up in the app, you can use the Display Name field. [4rfhzt]
  • Question Mapping for integrations has improved keyboard accessibility. [3ubz7v]
  • The Admin Dashboard has improved keyboard accessibility. [4wb4dy]
Fixed
  • When selecting a user group to target a push notification, deleted groups will not show up. [4m6hh6]
  • Rows in admin tables will only have a hover style if they are clickable. [4ubcxg]

1.10.8

Released February 20, 2020

This release brings a major new feature to help you contact those folks you have Reached and collected contact info for: Contact Scripts! When you tap on the SMS or Email button in a person’s profile, you can now pick from a list of pre-built scripts that your campaign can provide.

For Users

New
  • Contact scripts! Your campaign can set up scripts for the emails and texts you send from Reach so you can text those contacts at lightning speed! (Coming soon to web) [4e8717]
Fixed
  • The “More” icon shown on the empty Network screen is now the right one.. [4gdyuv]
  • Email contact scripts without a subject line should now work properly. [4j9x69]

For Admins

New
  • Contact Scripts Admin. Make and manage the contact scripts that your users will see in the app. [4c8vmw]
  • Canvass Results in VAN Integration. Now you can map Reach responses to Canvass Results in VAN like “Not Home” or “Do not walk”. [4gekn1]
Improved
  • For multi-campaign orgs, campaigns should be sorted alphabetically in the the admin header drop-down. [4ef5j5]
  • Rows in admin tables now have a nice hover styling. [4pbzvu]
Fixed
  • Sometimes, when editing a survey question and using Enter to make a new response option, you could get an error when saving your changes. [4pf6a3]

1.10.7

Released February 6, 2020

We’ve rearranged things on the Person Profile screen to make it easier than ever to follow-up with the people you have collected contact info for! Now, the contact actions that are available to you appear right at the top of the screen under the person’s name.

For Users

New
  • “Phone call” contact action to call a person right from the app.
Improved
  • Redesigned person profile screen for more prominent contact actions.
Fixed
  • Connection errors in Reach should come much less often.
  • Refreshing right after saving a phone number or email address would sometimes make the newly-saved info invisible. No more!
  • If you try to visit the URL of a person in a different campaign, this will be handled more gracefully.

For Admins

Improved
  • Clearer branding controls in Admin for organizations who are not Reach Movement subscribers.
Fixed
  • When editing questions, the warning about overwriting someone else’s changes was coming up incorrectly.

1.10.6

Released January 28, 2020

This version lays the groundwork for some features to come and includes some smaller improvements and bug fixes.

For Users

Improved
  • We’ve changed the way grouped questions display to make it much prettier.
Fixed
  • We’re more reliably saving nicknames when you edit the name of an added person.
  • We’ve fixed some navigations flows around the search button in the main navigation bar that we introduced in the previous release.

For Admins

Fixed
  • We have fixed a bug that didn’t show dates properly in the admin export screen.

1.10.5

Released January 23, 2020

Our Push Notification system has received a major upgrade in this version! Plus some smaller improvements and bug fixes.

For Users

Fixed
  • Fixed a rare crash when viewing the refine screen.
  • Cleaned up touch targets to make it easier to use the Campaigns screen.
  • Fixed some occasional issues where the screen would not refresh properly when switching between campaigns.
  • Logging out is more reliable.
  • Odd characters in user names are now properly displayed on the Dashboard Home Screen.
  • Some placeholder text was misaligned on Android. We’ve fixed that right up.
  • Navigation back from search results was broken on campaigns with Home Screens configured.

For Admins

New
  • Push Notifications v2: Admins can now target push notifications to specific users by role or user group (more support for making and managing user groups coming soon!), schedule push notifications to be sent later, view and edit drafts of push notifications, and see stats of previously sent notifications.
Fixed
  • When editing questions, the warning about overwriting someone else’s changed was coming up incorrectly.

1.10.4

Released January 15, 2019

Some long-awaited news: VAN Integration is here! Read all about it!
(and various other small bug fixes)

For Users

Fixed
  • If I’m only a member of one campaign, I should not see the quick-switcher appear when I tap on the campaign name

For Admins

New
  • VAN Integration Read all about it here.
Fixed
  • Styling bug on the date picker in admin
  • Styling bug in Admin Tags table on hover over the delete button.

1.10.3

Released December 31, 2019

Invite codes are now easier to share than ever before!

For Users

Fixed
  • In the web app on mobile browsers, the Auth Code screen was providing the full soft keyboard instead of the number pad. Now it’s numbers all the way.

For Admins

New
  • Easier sharing of invite codes and link: You can now tap a new “Share” button next to the invite code on the Invite Code admin screen. This will pop up a new window where you easily copy the code in its raw code form, or in link form!

1.10.2

Released December 19, 2019

Lots of new stuff, especially for admins. You can now communicate with your users via Push Notifications from Reach and you can manage your My Network relationship types right from the app!

For Users

New
  • There is a new “Mx.” prefix option when editing the name of an added person.
  • Major accessibility improvements for our users who use screen readers.
  • The Smart App Banner for iOS will remind you about the native app if you’re using the web app on your iPhone.
Improved
  • The full screen pop-ups in the app are now a bit more fun to use. You can see the context behind them and you swipe them down out of the way. So swipey!
  • The Rankings screen loads faster and more smoothly as you switch back and forth between tabs.
Fixed
  • It was sometimes possible to see the wrong name when editing the name of an added person.

For Admins

New
  • Network Admin: You can now fully control and customize the My Network feature. You can decide whether new relationships are all automatically listed as one default type or whether your users can pick from a list of relationship types and you can build that list! You can also disable the feature entirely if you hate friends and family. And winning. Read more about the Network Admin screen in our knowledge base here.
  • Push Notifications: Ever wish you could just get the word out to all your volunteers and encourage them to keep using Reach and contacting more voters or give them updates from the campaign? Now you can! Send push notifications to all your users right from a new admin screen!
  • Invite Links: If you liked Invite Codes, you’re gonna love Invite Links! Now, every invite code also works as a link. Just add your code to the end of a URL like https://app.reach.vote/#/j/{YOUR CODE HERE} and it will allow anyone who clicks the link to be automatically added to your campaign as soon as they log in or create an account on the web app.
Improved
  • Revamped Survey Question Response Options: We have reworked the way you set up and edit single choice and multiple choice survey questions. Now, you can drag-and-drop to rearrange response options and use a new “Clear All” button to start over if you don’t like how your question is turning out. You can also now edit the label of a response option without the app getting confused by previously-saved responses with the old wording. Use this to fix typos or clarify your response options without changing their underlying meaning. Also note that you can now only add additional response options in bulk – you cannot edit or remove existing responses using the bulk window.
  • Response List Exports now include a “Choice ID” column which will let you map the responses that have been saved without depending on the label (which could change). These choices are UUIDs. If you don’t know what this means, don’t worry about it!

1.10.0

Released November 20, 2019

You love hearing from your campaigns, right? Well lucky for you, push notifications are coming soon to Reach. When you launch this new version, we’ll ask for your permission to send you push notifications. We hope you’ll say yes so your campaigns have a new great way to communicate with you.

This version also includes some smaller improvements and bug fixes.

For Users

Improved
  • There is now an indicator dot if you haven’t verified your email address right there on the empty campaign manager screen too.
  • When you tap to resend a verification email, the link animates to let you know something is happening.
  • The rankings screen will now loader faster than before and do a better job of cacheing data as you switch between rankings views.
Fixed
  • Scrolling on the Person Profile screen is improved.
  • Some placeholder text was misaligned on Android. We’ve fixed that right up.

For Admins

Improved
  • The Invite Codes admin screen is now totally redesigned to better handle large numbers of invite codes and let you search, filter, and page through your codes.

1.9.3

Released October 30, 2019

Check out the spooooky new version of Reach on all hallow’s eve eve. Some highlights are ghoulish editing of added people and creepy crawly multiple relationship types which are perfect for properly adding all the ghosts and goblins and monsters and zombies into your Network!

For Users

New
  • Edit the Names and Address of Added People: If you added someone new to Reach and then realized you made a mistake or typo with their name or address, there used to be nothing you could do but those sad days are gone! Now, using two new options on the Action Menu, you can edit the name or address of a person you added!
  • Verification of Email Addresses: We want to make sure we know how to get in touch with all our users and we’re planning some upcoming Reach features that will depend on reliable, verified email addresses for the folks using the tool. So, you are now going to be asked to verify your email address by clicking a link in an email. If you have not verified, you will see a little orange dot on the Settings button in the app to remind you to do so. You can always change your email address from the Settings screen too.
  • Multiple Relationship Types: Now, when you add someone to your Network, you can pick from a whole different range of relationship types. These must be enabled and set up by your campaign admins.

Improved

  • Rankings screen for Reach Basics: Our Reach Basics campaigns now have access to the Rankings screen like every other Reach campaign!
Fixed
  • Better, smoother loading of the Rankings screen.
  • Changing your last name as a user was causing some faulty validation errors. All fixed!

For Admins

Nothing in this version


1.9.2

Released October 15, 2019

Pumpkin Spice Lattes are here and so is a new version of Reach! This versions brings a bunch of improvements throughout the app including some new features that make the Rankings screen work better for large campaigns, allow more customization of the Network screen, and make it easiest to keep track of who you’ve contacted and when.

For admins, you’ll also now be able to directly manage your Organization, directly control a bunch of recent features, upload logos, and even choose to display your logo to your users in the app if you’re on a Reach Movement subscription.

For Users

New
  • New Rankings Screen: The rankings screen is now more streamlined and customizable than before. A campaign can decide whether or not to show their users the “Campaign Totals” row and the leaderboard will never show more than the top 100 Reachers in a given campaign or on a given day. If you’re not seeing yourself in the top 100, you will see your own row at the top of the screen showing your currently stats and just how many more voters you need to Reach before you’ll have that top 100 glory.
  • Mark as Contacted: Canvassing interactions happen in many different ways, via many different communication channels. Previously, you could initiate a text or email message to a person from the Reach app, but when if you contact them via some other method? You had no way to let your campaign know you had talked to them. Now you do! Just tap the Action Menu button next to someone’s name on their profile screen and tap “Mark as Contacted”!
  • Last Reached Timer: Sometimes, it can be hard to keep track of when you last contacted a person. Not any more! Now, at the top of a person’s profile screen, under their tags, you’ll see a reminder of how long ago you last Reached them. This timer will reset any time you save survey responses for them, tap the SMS or Email button next to their contact info, or mark them as contacted outside Reach.
  • View Options on Network tab: You’ll now see the “Refine” button at the top of the Network tab, allowing you to customize that view and decide whether you want to see addresses, tags, and relationship markers there.
  • Relationship Markers available on all screens: Now, from the Refine Screen on Search Results or History, you can turn on Relationship Markers.

Improved

  • Rankings screen for Reach Basics: Our Reach Basics campaigns now have access to the Rankings screen like every other Reach campaign!
Fixed
  • The Back button from the Person Profile screen and the Household Search button were sometimes tricky to tap. Now they’re less tricky!
  • If you added a relationship with someone before saving the tags you had applied, tags could be lost. That will on longer be the case.
  • On desktop, the main search inputs had odd mouse behavior.
  • Various other performance improvements and bug fixes.

For Admins

New
  • Organization Management
  • Upload Logos for your organization. Reach Movement campaigns can choose to display an organization logo on the search screen.
  • Direct Admin Control over the Network feature, who can see the Rankings totals, and privacy options for responses and contact info.

Improved

  • New “Relationship” export type for Admins

1.9.1.2

Released September 26, 2019

This update, along versions with 1.9.1 and 1.9.1.1 fix bugs and improve performance, including an important update for users running iOS 13.

For Users

Improved

  • Faster and more reliable loading of the Person Profile screen.
  • Better “in progress” animation when accepting our Terms of Use when creating your account.
  • More open-ended placeholder text for the location field on the main Search Screen.
Fixed
  • For some users running iOS 13, the app would crash after the splash screen. Now it should be smooth-sailing.
  • Contact info for added people in the native app was not always visible to the user who added that person.

For Admins

Nothing in this version


1.9.0

Released September 18, 2019

Searching and building relationships: Two things that are core to the Reach experience. With this version, we’ve added some major functionality that makes both of these parts of Reach better than ever!

For Users

New

  • My Network! Good organizing is based on relationships. Now, Reach will allow you to identify your relationships with the folks you are canvassing. For campaigns with the feature enabled, you can now add people to their “network” by marking their relationship with that person. You can then browse your Network at any time using a brand new section of the My Reach screen.
  • Refine your searches! Now on the search results screen and the history screen, you’ll see a new “Refine” button. This button will let you control all sorts of things about the list of people you’re looking at. You can turn on and off various information to make your view more dense or more informative, you can specify your sort, and you can even apply filters if your campaign has set them up which will allow you to only see people that match certain criteria in your list!

Improved

  • Unlimited search results. We are no longer limiting your searches to the top 100 results. If there are 357 people that match your search, you’ll see all 357 of them and to keep things snappy, you’ll be able to tap at the bottom of a chunk of results to load the next chunk.
  • Better support for large text sizes. If you’d set your phone to have larger-then standard text sizes, Reach will now work better and look better for you.
Fixed
  • Fixed an issue where Reach would sometimes show you a red error notification about your connection when switching back to the Reach app from other apps.
  • Cleaned up some permissions errors for users who have been removed from a given campaign.
  • Smoothed out the registration and login process to make it easier and less likely to break.
  • Various other bug fixes and performance improvements.

For Admins

Nothing in this version


1.8.11.2

Released September 6, 2019

Bug fixes within the user account creation flow and elsewhere.

For Users

Fixed
  • Scrolling to the bottom of the Rankings screen now works better
  • Broken “Accept” button on Terms of Use screen
  • Keyboard decorator is the wrong height.

For Admins

Nothing in this version


1.8.11

Released September 5, 2019

We’re making some small changes now and laying the groundwork for some bigger changes to come.

For Users

Improved
  • The “My History” tab is now called “My Reach”. You’ll see a handy count at the top of this screen of how many folks you’ve Reached. Lot’s more to come here soon!

For Admins

Nothing in this version


1.8.10

Released September 3, 2019

This release gives Reach some minor new functionality and fixes a few pesky bugs .

For Users

New
  • We are no longer displaying precise ages of people you find in Reach and are instead displaying age in a wider range. This will still let you differentiate between voters with the same name, but keep peoples’ exact age a bit more private.
  • If you’re using a really really old version of the Reach app, we will not let you know you need to update when you launch the app so you avoid having unexpected results.
Improved
  • The Rankings Screen and My History Screen will now properly reflect your current time zone. Today Rankings will really be just for “today” no matter where you happen to be when you’re using Reach.
  • While you’re entering your authentication codes, you will only be able to enter numbers. This will cut down on some confusion.
  • Too many folks had issues with the Authy app, so we’d adjusted our settings so that campaign Admins and Owners who have linked their number to Authy will not be able to login with SMS alone, but all others will be able to do so, as they could in prior versions.
Fixed
  • We now properly handle pasting or auto-filling phone numbers that include the US country code.
  • When adding people, Google Address suggestions were sometimes cut off on certain phones with certain text size settings. This is now fixed.
  • Occasionally, the app would crash if you experiences a network error on the Rankings screen.
  • If you entered the wrong phone number when first making your Reach account, it was not possible to go back and correct your phone number without restarting the app. Now it is!
  • Sometimes, the keyboard on certain Android devices was blocking important stuff on the screen.
  • The Add User window was not scrollable, making it hard to use on certain phone with certain text size settings. Now, you should be able to see what you’re
  • doing on all devices.

For Admins

Improved
  • You can now add new users to your campaign right from the User Admin Screen!

1.8.9

Released August 21, 2019

This release ties up some loose ends from previous releases and is focused primarily on security. We also made various other bug-fixes and improvements.

For Users

New
  • With this version, we will be fully supporting app-based authentication codes via the Authy app. Reach users who have downloaded the Authy app to their phone or computer, and linked it to their phone number, will no longer receive their login codes via SMS. They will also not be able to request the code be delivered via phone call. Instead, they will be prompted to enter the code generated in the Authy app as their Reach authorization code at login time. This is much more secure than simple SMS, and we strongly encourage that owners, admins, and users sign up for Authy and link the app to their phone number. You can download Authy here.

For Admins

Nothing in this version


1.8.8.1

Released August 20, 2019

This is a small patch for an Android bug fix.

For Users

Fixed
  • This is a small patch for an annoying bug on the native app for Android where the keyboard would block some input fields on certain phones. You should now be able to properly scroll the screen to access all the goodies underneath.

For Admins

Nothing in this version


1.8.8

Released August 9, 2019

This release ties up some loose ends from previous releases and is focused primarily on exports.

For Users

Nothing in this version

For Admins

New
  • We added Tag History export and Contact Actions export to the Export Screen drop-down menu.
  • Admins can now select either a Start Date or an End Date in Exports to get all data before or after a certain date.
Improved
  • We made some subtle cosmetic improvements to Admin, and some not-so-subtle: your empty Invite Code and Tags views are less empty!

1.8.7

Released August 5, 2019

This release ties up some loose ends from previous releases and is focused predominantly on the experience surrounding invite codes for our users and admins.

For Users

Improved
  • When you join a campaign by invite code, the confirmation message you see will be smarter and more helpful. And we’ll redirect you straight to the search screen for that new campaign.
Fixed
  • Some users with short desktop browser windows were not seeing some elements of the authentication UI.
  • Trying to view the profile of a person from a different campaign would crash the app. Now it is being handled properly.

For Admins

New
  • We are now keeping track of how your users join your campaign. We’ll know if they joined via invite code (and which one!) or if they were added directly by another user (and which one!). This information will be available soon in a revamped user export and available later on from the admin Users Screen.
  • Admins can now specify how many uses an invite code will allow when they create it!
Improved
  • We improved some of the styling and UI of the Survey Questions admin screen.
  • Exiting Admin mode now redirects you to the search screen for a more fluid experience.
Fixed
  • On the Admin Users screen where the “Date Joined” and “People Reached” columns were not always showing accurate information. Now they are!

1.8.6

Released July 30, 2019

This release includes a few nice noticeable changes and several small bug fixes and improvements that make Reach easier and more fun to use!

For Users

New
  • Multiple choice and single choice questions look a little bit different now. You can see the color of each responses option before you select it. Should make the Reach experience quicker and more colorful!
Improved
  • The Terms of Use and Privacy Policy load more quickly from the settings screen.
  • Better keyboard accessibility for the tag picker, type to filter fields, search inputs, and toggle switches.
  • Organizations who have custom Reach themes will now see those themes in all their glory on the normal web app.
Fixed
  • Fixed a bug rare bug where the search results screen would crash the app.
  • We now allow new users to create accounts with a wider range of characters in their email address.

For Admins

Nothing in this version


1.8.5

Released July 25, 2019

First, for anyone who has wished that Reach could look and feel a little more like your campaign, v 1.8.5 includes support for custom white-labeled web experiences at your own custom domain. This is available only to Reach Movement subscribers and requires a one-time set up fee, but we can now make a custom branded version of Reach appear at a domain of your choosing. If you’re interested in setting this up, just contact [email protected] and we’ll get you rolling.

Then, for all our Reach admins, you’ll notice major design and functionality improvements across the whole admin experience. You will now be able to handle larger campaigns with thousands of users and multiple campaigns with much more speed and ease of use.

Also includes design enhancements, bug fixes, performance improvements.

For Users

Improved
  • Authentication flow now looks better on desktop.
  • We now get rid of extra spaces in newly created user names.
  • SMS notifications to new invited users now include a link directly to the app store to download the app instead of just a link to our website.
  • Major improvements to keyboard and screen-reader accessibility throughout the app.
Fixed
  • Fixed a bug where it was possible to try to create your user account two times in a row really quickly and get an error the second time.
  • Inviting people to join your campaign by cell phone number was adding them as a basic user even if you selected a higher permissions level.
  • Since v1.8.4, the My History screen was only showing colored bars based on primary question responses that you had personally gathered. Now it will once again show the bars based on responses gathered by anyone on your campaign.
  • Fixed a rare crash if the Terms of Use screen failed to load during account creation.

For Admins

New
  • White-Labeling of Web App
  • Custom Domain Support
  • Custom Logo Support on Search Screen
  • Major Admin Redesign
    • Sidebar and top breadcrumb bar for easier navigation
    • User Table supports sorting, searching, filtering, paging, and bulk operations to better handle large numbers of users.
    • Switch between admin for various campaigns without leaving the admin section of the app.
    • New URL structure for admin (update your bookmarks)
Improved
  • People exports should now be faster and more reliable.

1.8.4

Released July 23, 2019

This update brings lots of bug fixes and cleanup.

For Users

Improved
  • You can no longer try to add new tags to a person unless your campaign has created some tags for you to choose from.
  • When you enter an invite code to join a campaign, it will enter in capitalized letters.
  • As new users create their account, they can now decide if they’d like to opt-in to emails from Reach.
Fixed
  • Collapsed question groups look better.
  • Fixed a rare bug where the app would crash if there was an error on a specific person.
  • On Android, the keyboard was sometimes getting a blue box behind it and that box would sometimes stick around after the keyboard was gone and block your view of the app.

For Admins

Nothing in this version


1.8.3

Released July 18, 2019

This update brings a few small bug fixes and improvements.

For Users

Nothing in this version

For Admins

Nothing in this version


1.8.2

Released July 17, 2019

This update brings lots of bug fixes and cleanup.

For Users

Improved
  • Terms of Use are not presented to new users more explicitly during account creation
  • Google Address auto-fill for new people will now fill with actual city instead of sometimes using a more specific (but more obscure) neighborhood.
  • More consistent styling for input validation.
  • More accepting of last names with non-alpha characters.
  • Much better accessibility in web app.
Fixed
  • Lots of small bug fixes

For Admins

Nothing in this version


1.8.1

Released July 2, 2019

This may technically only be a “.1” update, but it actually contains some pretty sweet stuff! The process of adding new users to your campaign is now much more flexible and powerful. Read on to find out more!

For Users

New
  • More ways to add users – Adding new users to your Reach campaign used to be a fairly blunt instrument and now it has a lot more finesse. Every time you add someone, you can decide whether or not Reach should send them a text notification, and you can decide which level or permissions they should get on the campaign, up to and including your own permissions level.
  • You can also use this to upgrade someone’s permissions in the field by just re-adding them with the new permissions.
  • Plus, both the text message that new users get and the confirmation notification that you get are now smarter and more aware of what’s going on.
Improved
  • Better Toast Notifications – Now, when you get little pop-up notifications based on your actions in the app, they’re a little less intrusive and you’ll be able to keep working while they’re on your screen.
  • User Profile Editing – We’ve made it easier and cleared to edit your user profile from the settings menu.
  • Redesigned signup and login experience – We just keep smoothing out the login flow. Now, the buttons show you a cute little animation while they’re working on something for you, the inputs behave more consistently, you can paste auth codes into the auth code screen, and we’ve added field labels to the account creation screen so you can keep track of what we’re asking you.
Fixed
  • Fixed a bunch of small bugs that affected the transition animations, the look and loading functionality of the rankings screen, Google auto-complete for addresses of new people, a rare crash of the person profile screen, and more.

For Admins

Nothing in this version


1.8.0

Released June 21, 2019

Get pumped up, Reachers, because this is a major update that includes one of our most requested features: adding people! Have you ever been canvassing when you meet someone who you can’t find in Reach? Maybe they’re not a registered voter, but you still want to capture their contact information and survey responses, and indicate how they relate to your campaign, right? Well now you can. Read on for more information about this and a bunch of other new features.

For Users

New
  • Add People – Notice something new about the search results screen? If the person you’re looking for in Reach doesn’t already exist in your search results, you can add them using the new ‘+’ button. You’ll arrive at a new “Add Someone New” screen where you can enter all the information you have about a new person including auto-completed smart address fields, and record their responses to all your campaign’s survey questions.
  • Tag People – Not only can you add people, but you can also tag them! Your campaign will configure tags that you can apply to any person who already exists in the data set plus anyone you add. This is a great way to mark people who need to register to vote, people who want to volunteer, or anything else that will help with your campaign.
Improved
  • Redesigned signup and login experience – Last month, we made signup and login better. This month, we made it even better-er! Auth codes are easier to enter, the Terms of Use are right there in black and white, and the buttons have a fresh coat of paint.
  • Design Improvements – Re-vamped look for pop-op dialog boxes throughout the app.
Fixed
  • Fixed a bunch of small bugs that affected the links on settings tab, the buttons under the primary question, the column headers on the rankings screen, and more.

For Admins

New
  • People Export – You’ll now find a new export format in Reach called “People”. Which will give you a CSV with all the people you have reached, including their key details, contact information, tags, and all their survey responses. You can generate this export for imported people, added people, or both!

1.7.4.1

Released May 16, 2019

Small bug fixes and improvements.

For Users

Nothing in this version

For Admins

Nothing in this version


1.7.4

Released May 13, 2019

Small bug fixes and improvements.

For Users

New
  • Questions with lots of response options – Your campaign can now ask questions with up to 10,000 response options! Just think of the possibilities. If you come across a single-choice or multiple-choice question with more than five response options, it will appear in a handy-dandy drop-down which will open in a whole new screen with type-to-filter functionality.
Improved
  • Redesigned signup and login experience – The process for making an account and logging into the app is now prettier and easier to use. We don’t know why you logged out in the first place, but if you need to log back in, enjoy!
  • Added and improved animations – Throughout the app, the animations should be smoother and slicker.
  • Design tweaks – Small improvements to the look of the primary question.
Fixed
  • Fixed a bunch of small bugs that affecting joining a campaign by an invite code, switching between campaigns, and viewing the rankings screen.

For Admins

Nothing in this version


1.7.3

Released April 22, 2019

Small bug fixes and improvements.

For Users

Improved
  • New look, same great Reach – Beautiful new app icon and slash screen features our cute little mascot, “Ballie to Ballot”. Ballie is a kind soul. Ballie uses they/them pronouns.
  • Offline connection handling – Reach without internet access is like Paul Ryan without corporate tax cuts. Now, if you try to use Reach without an internet connection, the app will let you know so you can adjust accordingly.
  • Streamlined notifications – No more humblebrags from Reach when the app successfully does something it was supposed to do. It will just work without showing a notification on your screen. No fuss. Nobody likes a braggart.
Fixed
  • Squashed some of minor bugs and made the app look even prettier, if you can believe it.

For Admins

New
  • Admin Survey Questions – This won’t affect users of the app, but from the Admin Dashboard, campaign administrators now have complete control over customizing the various survey questions and sets of survey questions that will be presented to their canvassers. If you’re not an admin, you should feel jealous – it’s very slick.

1.7.2

Released April 11, 2019

Some bug fixes and improvements.

For Users

Fixed
  • Squashed some minor bugs and made the app look even prettier, if you can believe it.

For Admins

Improved
  • We refined our “Linked Campaigns” feature to be more flexible for all your linkification needs.
Fixed
  • Non-Admins can do longer add users to inactive campaigns.

1.7.0

Released March 14, 2019

So many questions to ask! You want to learn more about the people you’re reaching, so we’ve got your back. For those campaigns where just marking supporters with a 1-5 is not enough, we now support custom questions on the person profile screen! We have also now added more options for you in other areas as well. Reach now gives you more ways more ways to add new users and more ways to view a person’s profile. Ready to spread your wings?

For Users

New
  • Custom Questions support – your campaign admins can now work with us to configure as many questions as they want which will now fill your person profile screen with all sorts of new questions to ask. These include more numerical scale questions with various customizable number ranges and color schemes, multiple choice questions, single choice questions, yes/no questions, and short or long open-ended text input questions. Once your campaign admins set these questions up with us, you’ll see them appear for every person you Reach.
  • Contact Actions – once you’ve added a phone number or email address for the person you’ve reached, you’ll now see some handy dandy buttons there which will let you email them, text them, or add them as a Reach user.
  • Add User button on main search screen. We know that adding new users to Reach is key to spreading the app far and wide so we’ve made it way easier. You no longer have to tap through to the Campaign Manager screen to add new users – you can do it right from the search screen using a new button in the top right corner.
  • Each section on the person profile screen is now collapsible and expandable. Hide the sections you don’t care about and show the ones you do. The app will remember your preferences.
Improved
  • We added a loading indicator to our various screens in the Settings Menu so you won’t be left staring at a blank screen and wondering what is going on.
  • All pop-up toast notifications now include a close button so you can dismiss them right away if they’re in your way.
  • You can now pull-to-refresh your screen on the Campaign Manager, My History, and Rankings screens.
Fixed
  • The Add User pop-up is now more responsive and notifies you every time you successfully add a user.

For Admins

New
  • Custom Questions support – You can now work with us to configure as many questions as you want which will now fill the person profile screen with all sorts of new questions to ask.

1.6.2

Released February 18, 2019

Nothing major to see here, but we’ve done some big work behind the scenes to prepare for future updates. You keep talking to folks and changing the world, and we’ll keep pushing updates to the app. Deal?

For Users

Fixed
  • Users on Trial Campaigns can now see the Rankings screen
  • If you’re Reaching for lots and lots of campaigns at once, the campaign switcher is now much easier to use.
  • ‘My History’ screen looked very naked if you hadn’t Reached anyone yet. We now have some placeholder text there for you, but go Reach people! What are you doing? Sitting at home and fiddling while the world burns?
  • Searches with no search terms should now give you exactly what you deserve: nothing.

For Admins

Improved
  • Laid the groundworks for faster, more responsive updates in the future.

1.6.1

Released February 18, 2019

If you were having trouble with v 1.6.0 on Android, you were not alone. That should be all cleared up now.

For Users

Fixed
  • Had some Android crashing happening
  • Users on Trial Campaigns can now see the Rankings screen

For Admins

Improved
  • Laid the groundworks for faster, more responsive updates in the future.

1.6.0

Released February 11, 2019

Welcome to February. Along with the Polar Vortex comes a Reach Feature Vortex! Ours is less frigid and more fun! When we think back a year ago today, we were out in the streets collecting signatures to get AOC on the ballot. Now we’re busting out features to help you canvass! Stay warm out there.

For Users

New
  • New Voter Profile Save Behavior – So you’ve just gathered a bunch of responses from a voter. Are they saved? Are you sure? We had heard from a bunch of you that it was too easy to forget to save things you had entered on the voter profile screen, and we just can’t have you losing precious data, now can we?
    • So we’ve redesigned the voter profile save behavior. Now, instead of each field auto-saving or saving only when you tap an easy-to-miss “submit” button, we’ve built a new “Edit Mode” into that screen. As soon as you modify anything about a voter (a question response or a contact info field) you’ll find yourself whisked away into Edit mode where you’ll see a “Cancel” button in the top left and a “Save” button in the top right. These buttons will do exactly what it sounds like they’ll do. Tap save to send your changes to your campaign and tap cancel to forget everything you’ve done and pretend it never happened. Attempt to leave this screen without saving and we’ll check yourself before you wreck yourself. Try us!
    • As a nice side-affect of this change, all your button taps on question responses will feel more immediate and won’t depend on your network connection speed.
Improved
  • Cleaned up the interface a bit to keep things in tip top shape.
  • Easier tapping! We made the touch targets of our buttons bigger and easier to mash with clumsy human fingers.
Fixed
  • In Android, user profile changes were not saving properly. They will now!

For Admins

New
  • Laid some behind-the-scenes groundwork for our next big release coming soon!