Release Notes

1.8.11.2

Released September 6, 2019

Bug fixes within the user account creation flow and elsewhere.

For Users

Fixed
  • Scrolling to the bottom of the Rankings screen now works better
  • Broken “Accept” button on Terms of Use screen
  • Keyboard decorator is the wrong height.

For Admins

Nothing in this version


1.8.11

Released September 5, 2019

We’re making some small changes now and laying the groundwork for some bigger changes to come.

For Users

Improved
  • The “My History” tab is now called “My Reach”. You’ll see a handy count at the top of this screen of how many folks you’ve Reached. Lot’s more to come here soon!

For Admins

Nothing in this version


1.8.10

Released September 3, 2019

This release gives Reach some minor new functionality and fixes a few pesky bugs .

For Users

New
  • We are no longer displaying precise ages of people you find in Reach and are instead displaying age in a wider range. This will still let you differentiate between voters with the same name, but keep peoples’ exact age a bit more private.
  • If you’re using a really really old version of the Reach app, we will not let you know you need to update when you launch the app so you avoid having unexpected results.
Improved
  • The Rankings Screen and My History Screen will now properly reflect your current time zone. Today Rankings will really be just for “today” no matter where you happen to be when you’re using Reach.
  • While you’re entering your authentication codes, you will only be able to enter numbers. This will cut down on some confusion.
  • Too many folks had issues with the Authy app, so we’d adjusted our settings so that campaign Admins and Owners who have linked their number to Authy will not be able to login with SMS alone, but all others will be able to do so, as they could in prior versions.
Fixed
  • We now properly handle pasting or auto-filling phone numbers that include the US country code.
  • When adding people, Google Address suggestions were sometimes cut off on certain phones with certain text size settings. This is now fixed.
  • Occasionally, the app would crash if you experiences a network error on the Rankings screen.
  • If you entered the wrong phone number when first making your Reach account, it was not possible to go back and correct your phone number without restarting the app. Now it is!
  • Sometimes, the keyboard on certain Android devices was blocking important stuff on the screen.
  • The Add User window was not scrollable, making it hard to use on certain phone with certain text size settings. Now, you should be able to see what you’re
  • doing on all devices.

For Admins

Improved
  • You can now add new users to your campaign right from the User Admin Screen!

1.8.9

Released August 21, 2019

This release ties up some loose ends from previous releases and is focused primarily on security. We also made various other bug-fixes and improvements.

For Users

New
  • With this version, we will be fully supporting app-based authentication codes via the Authy app. Reach users who have downloaded the Authy app to their phone or computer, and linked it to their phone number, will no longer receive their login codes via SMS. They will also not be able to request the code be delivered via phone call. Instead, they will be prompted to enter the code generated in the Authy app as their Reach authorization code at login time. This is much more secure than simple SMS, and we strongly encourage that owners, admins, and users sign up for Authy and link the app to their phone number. You can download Authy here.

For Admins

Nothing in this version


1.8.8.1

Released August 20, 2019

This is a small patch for an Android bug fix.

For Users

Fixed
  • This is a small patch for an annoying bug on the native app for Android where the keyboard would block some input fields on certain phones. You should now be able to properly scroll the screen to access all the goodies underneath.

For Admins

Nothing in this version


1.8.8

Released August 9, 2019

This release ties up some loose ends from previous releases and is focused primarily on exports.

For Users

Nothing in this version

For Admins

New
  • We added Tag History export and Contact Actions export to the Export Screen drop-down menu.
  • Admins can now select either a Start Date or an End Date in Exports to get all data before or after a certain date.
Improved
  • We made some subtle cosmetic improvements to Admin, and some not-so-subtle: your empty Invite Code and Tags views are less empty!

1.8.7

Released August 5, 2019

This release ties up some loose ends from previous releases and is focused predominantly on the experience surrounding invite codes for our users and admins.

For Users

Improved
  • When you join a campaign by invite code, the confirmation message you see will be smarter and more helpful. And we’ll redirect you straight to the search screen for that new campaign.
Fixed
  • Some users with short desktop browser windows were not seeing some elements of the authentication UI.
  • Trying to view the profile of a person from a different campaign would crash the app. Now it is being handled properly.

For Admins

New
  • We are now keeping track of how your users join your campaign. We’ll know if they joined via invite code (and which one!) or if they were added directly by another user (and which one!). This information will be available soon in a revamped user export and available later on from the admin Users Screen.
  • Admins can now specify how many uses an invite code will allow when they create it!
Improved
  • We improved some of the styling and UI of the Survey Questions admin screen.
  • Exiting Admin mode now redirects you to the search screen for a more fluid experience.
Fixed
  • On the Admin Users screen where the “Date Joined” and “People Reached” columns were not always showing accurate information. Now they are!

1.8.6

Released July 30, 2019

This release includes a few nice noticeable changes and several small bug fixes and improvements that make Reach easier and more fun to use!

For Users

New
  • Multiple choice and single choice questions look a little bit different now. You can see the color of each responses option before you select it. Should make the Reach experience quicker and more colorful!
Improved
  • The Terms of Use and Privacy Policy load more quickly from the settings screen.
  • Better keyboard accessibility for the tag picker, type to filter fields, search inputs, and toggle switches.
  • Organizations who have custom Reach themes will now see those themes in all their glory on the normal web app.
Fixed
  • Fixed a bug rare bug where the search results screen would crash the app.
  • We now allow new users to create accounts with a wider range of characters in their email address.

For Admins

Nothing in this version


1.8.5

Released July 25, 2019

First, for anyone who has wished that Reach could look and feel a little more like your campaign, v 1.8.5 includes support for custom white-labeled web experiences at your own custom domain. This is available only to Reach Movement subscribers and requires a one-time set up fee, but we can now make a custom branded version of Reach appear at a domain of your choosing. If you’re interested in setting this up, just contact [email protected] and we’ll get you rolling.

Then, for all our Reach admins, you’ll notice major design and functionality improvements across the whole admin experience. You will now be able to handle larger campaigns with thousands of users and multiple campaigns with much more speed and ease of use.

Also includes design enhancements, bug fixes, performance improvements.

For Users

Improved
  • Authentication flow now looks better on desktop.
  • We now get rid of extra spaces in newly created user names.
  • SMS notifications to new invited users now include a link directly to the app store to download the app instead of just a link to our website.
  • Major improvements to keyboard and screen-reader accessibility throughout the app.
Fixed
  • Fixed a bug where it was possible to try to create your user account two times in a row really quickly and get an error the second time.
  • Inviting people to join your campaign by cell phone number was adding them as a basic user even if you selected a higher permissions level.
  • Since v1.8.4, the My History screen was only showing colored bars based on primary question responses that you had personally gathered. Now it will once again show the bars based on responses gathered by anyone on your campaign.
  • Fixed a rare crash if the Terms of Use screen failed to load during account creation.

For Admins

New
  • White-Labeling of Web App
  • Custom Domain Support
  • Custom Logo Support on Search Screen
  • Major Admin Redesign
    • Sidebar and top breadcrumb bar for easier navigation
    • User Table supports sorting, searching, filtering, paging, and bulk operations to better handle large numbers of users.
    • Switch between admin for various campaigns without leaving the admin section of the app.
    • New URL structure for admin (update your bookmarks)
Improved
  • People exports should now be faster and more reliable.

1.8.4

Released July 23, 2019

This update brings lots of bug fixes and cleanup.

For Users

Improved
  • You can no longer try to add new tags to a person unless your campaign has created some tags for you to choose from.
  • When you enter an invite code to join a campaign, it will enter in capitalized letters.
  • As new users create their account, they can now decide if they’d like to opt-in to emails from Reach.
Fixed
  • Collapsed question groups look better.
  • Fixed a rare bug where the app would crash if there was an error on a specific person.
  • On Android, the keyboard was sometimes getting a blue box behind it and that box would sometimes stick around after the keyboard was gone and block your view of the app.

For Admins

Nothing in this version


1.8.3

Released July 18, 2019

This update brings a few small bug fixes and improvements.

For Users

Nothing in this version

For Admins

Nothing in this version


1.8.2

Released July 17, 2019

This update brings lots of bug fixes and cleanup.

For Users

Improved
  • Terms of Use are not presented to new users more explicitly during account creation
  • Google Address auto-fill for new people will now fill with actual city instead of sometimes using a more specific (but more obscure) neighborhood.
  • More consistent styling for input validation.
  • More accepting of last names with non-alpha characters.
  • Much better accessibility in web app.
Fixed
  • Lots of small bug fixes

For Admins

Nothing in this version


1.8.1

Released July 2, 2019

This may technically only be a “.1” update, but it actually contains some pretty sweet stuff! The process of adding new users to your campaign is now much more flexible and powerful. Read on to find out more!

For Users

New
  • More ways to add users – Adding new users to your Reach campaign used to be a fairly blunt instrument and now it has a lot more finesse. Every time you add someone, you can decide whether or not Reach should send them a text notification, and you can decide which level or permissions they should get on the campaign, up to and including your own permissions level.
  • You can also use this to upgrade someone’s permissions in the field by just re-adding them with the new permissions.
  • Plus, both the text message that new users get and the confirmation notification that you get are now smarter and more aware of what’s going on.
Improved
  • Better Toast Notifications – Now, when you get little pop-up notifications based on your actions in the app, they’re a little less intrusive and you’ll be able to keep working while they’re on your screen.
  • User Profile Editing – We’ve made it easier and cleared to edit your user profile from the settings menu.
  • Redesigned signup and login experience – We just keep smoothing out the login flow. Now, the buttons show you a cute little animation while they’re working on something for you, the inputs behave more consistently, you can paste auth codes into the auth code screen, and we’ve added field labels to the account creation screen so you can keep track of what we’re asking you.
Fixed
  • Fixed a bunch of small bugs that affected the transition animations, the look and loading functionality of the rankings screen, Google auto-complete for addresses of new people, a rare crash of the person profile screen, and more.

For Admins

Nothing in this version


1.8.0

Released June 21, 2019

Get pumped up, Reachers, because this is a major update that includes one of our most requested features: adding people! Have you ever been canvassing when you meet someone who you can’t find in Reach? Maybe they’re not a registered voter, but you still want to capture their contact information and survey responses, and indicate how they relate to your campaign, right? Well now you can. Read on for more information about this and a bunch of other new features.

For Users

New
  • Add People – Notice something new about the search results screen? If the person you’re looking for in Reach doesn’t already exist in your search results, you can add them using the new ‘+’ button. You’ll arrive at a new “Add Someone New” screen where you can enter all the information you have about a new person including auto-completed smart address fields, and record their responses to all your campaign’s survey questions.
  • Tag People – Not only can you add people, but you can also tag them! Your campaign will configure tags that you can apply to any person who already exists in the data set plus anyone you add. This is a great way to mark people who need to register to vote, people who want to volunteer, or anything else that will help with your campaign.
Improved
  • Redesigned signup and login experience – Last month, we made signup and login better. This month, we made it even better-er! Auth codes are easier to enter, the Terms of Use are right there in black and white, and the buttons have a fresh coat of paint.
  • Design Improvements – Re-vamped look for pop-op dialog boxes throughout the app.
Fixed
  • Fixed a bunch of small bugs that affected the links on settings tab, the buttons under the primary question, the column headers on the rankings screen, and more.

For Admins

New
  • People Export – You’ll now find a new export format in Reach called “People”. Which will give you a CSV with all the people you have reached, including their key details, contact information, tags, and all their survey responses. You can generate this export for imported people, added people, or both!

1.7.4.1

Released May 16, 2019

Small bug fixes and improvements.

For Users

Nothing in this version

For Admins

Nothing in this version


1.7.4

Released May 13, 2019

Small bug fixes and improvements.

For Users

New
  • Questions with lots of response options – Your campaign can now ask questions with up to 10,000 response options! Just think of the possibilities. If you come across a single-choice or multiple-choice question with more than five response options, it will appear in a handy-dandy drop-down which will open in a whole new screen with type-to-filter functionality.
Improved
  • Redesigned signup and login experience – The process for making an account and logging into the app is now prettier and easier to use. We don’t know why you logged out in the first place, but if you need to log back in, enjoy!
  • Added and improved animations – Throughout the app, the animations should be smoother and slicker.
  • Design tweaks – Small improvements to the look of the primary question.
Fixed
  • Fixed a bunch of small bugs that affecting joining a campaign by an invite code, switching between campaigns, and viewing the rankings screen.

For Admins

Nothing in this version


1.7.3

Released April 22, 2019

Small bug fixes and improvements.

For Users

Improved
  • New look, same great Reach – Beautiful new app icon and slash screen features our cute little mascot, “Ballie to Ballot”. Ballie is a kind soul. Ballie uses they/them pronouns.
  • Offline connection handling – Reach without internet access is like Paul Ryan without corporate tax cuts. Now, if you try to use Reach without an internet connection, the app will let you know so you can adjust accordingly.
  • Streamlined notifications – No more humblebrags from Reach when the app successfully does something it was supposed to do. It will just work without showing a notification on your screen. No fuss. Nobody likes a braggart.
Fixed
  • Squashed some of minor bugs and made the app look even prettier, if you can believe it.

For Admins

New
  • Admin Survey Questions – This won’t affect users of the app, but from the Admin Dashboard, campaign administrators now have complete control over customizing the various survey questions and sets of survey questions that will be presented to their canvassers. If you’re not an admin, you should feel jealous – it’s very slick.

1.7.2

Released April 11, 2019

Some bug fixes and improvements.

For Users

Fixed
  • Squashed some minor bugs and made the app look even prettier, if you can believe it.

For Admins

Improved
  • We refined our “Linked Campaigns” feature to be more flexible for all your linkification needs.
Fixed
  • Non-Admins can do longer add users to inactive campaigns.

1.7.0

Released March 14, 2019

So many questions to ask! You want to learn more about the people you’re reaching, so we’ve got your back. For those campaigns where just marking supporters with a 1-5 is not enough, we now support custom questions on the person profile screen! We have also now added more options for you in other areas as well. Reach now gives you more ways more ways to add new users and more ways to view a person’s profile. Ready to spread your wings?

For Users

New
  • Custom Questions support – your campaign admins can now work with us to configure as many questions as they want which will now fill your person profile screen with all sorts of new questions to ask. These include more numerical scale questions with various customizable number ranges and color schemes, multiple choice questions, single choice questions, yes/no questions, and short or long open-ended text input questions. Once your campaign admins set these questions up with us, you’ll see them appear for every person you Reach.
  • Contact Actions – once you’ve added a phone number or email address for the person you’ve reached, you’ll now see some handy dandy buttons there which will let you email them, text them, or add them as a Reach user.
  • Add User button on main search screen. We know that adding new users to Reach is key to spreading the app far and wide so we’ve made it way easier. You no longer have to tap through to the Campaign Manager screen to add new users – you can do it right from the search screen using a new button in the top right corner.
  • Each section on the person profile screen is now collapsible and expandable. Hide the sections you don’t care about and show the ones you do. The app will remember your preferences.
Improved
  • We added a loading indicator to our various screens in the Settings Menu so you won’t be left staring at a blank screen and wondering what is going on.
  • All pop-up toast notifications now include a close button so you can dismiss them right away if they’re in your way.
  • You can now pull-to-refresh your screen on the Campaign Manager, My History, and Rankings screens.
Fixed
  • The Add User pop-up is now more responsive and notifies you every time you successfully add a user.

For Admins

New
  • Custom Questions support – You can now work with us to configure as many questions as you want which will now fill the person profile screen with all sorts of new questions to ask.

1.6.2

Released February 18, 2019

Nothing major to see here, but we’ve done some big work behind the scenes to prepare for future updates. You keep talking to folks and changing the world, and we’ll keep pushing updates to the app. Deal?

For Users

Fixed
  • Users on Trial Campaigns can now see the Rankings screen
  • If you’re Reaching for lots and lots of campaigns at once, the campaign switcher is now much easier to use.
  • ‘My History’ screen looked very naked if you hadn’t Reached anyone yet. We now have some placeholder text there for you, but go Reach people! What are you doing? Sitting at home and fiddling while the world burns?
  • Searches with no search terms should now give you exactly what you deserve: nothing.

For Admins

Improved
  • Laid the groundworks for faster, more responsive updates in the future.

1.6.1

Released February 18, 2019

If you were having trouble with v 1.6.0 on Android, you were not alone. That should be all cleared up now.

For Users

Fixed
  • Had some Android crashing happening
  • Users on Trial Campaigns can now see the Rankings screen

For Admins

Improved
  • Laid the groundworks for faster, more responsive updates in the future.

1.6.0

Released February 11, 2019

Welcome to February. Along with the Polar Vortex comes a Reach Feature Vortex! Ours is less frigid and more fun! When we think back a year ago today, we were out in the streets collecting signatures to get AOC on the ballot. Now we’re busting out features to help you canvass! Stay warm out there.

For Users

New
  • New Voter Profile Save Behavior – So you’ve just gathered a bunch of responses from a voter. Are they saved? Are you sure? We had heard from a bunch of you that it was too easy to forget to save things you had entered on the voter profile screen, and we just can’t have you losing precious data, now can we?
    • So we’ve redesigned the voter profile save behavior. Now, instead of each field auto-saving or saving only when you tap an easy-to-miss “submit” button, we’ve built a new “Edit Mode” into that screen. As soon as you modify anything about a voter (a question response or a contact info field) you’ll find yourself whisked away into Edit mode where you’ll see a “Cancel” button in the top left and a “Save” button in the top right. These buttons will do exactly what it sounds like they’ll do. Tap save to send your changes to your campaign and tap cancel to forget everything you’ve done and pretend it never happened. Attempt to leave this screen without saving and we’ll check yourself before you wreck yourself. Try us!
    • As a nice side-affect of this change, all your button taps on question responses will feel more immediate and won’t depend on your network connection speed.
Improved
  • Cleaned up the interface a bit to keep things in tip top shape.
  • Easier tapping! We made the touch targets of our buttons bigger and easier to mash with clumsy human fingers.
Fixed
  • In Android, user profile changes were not saving properly. They will now!

For Admins

New
  • Laid some behind-the-scenes groundwork for our next big release coming soon!