Release Notes

For Users

Improved

• During contact import, on the results screen, we are now sorting with the Great Matches at the top of the list, sorted alphabetically, followed by the other contacts with matches, sorted from fewest matches to most, followed by the contacts without matches.
• During contact import, we were sometimes failing to show certain contacts as having Great Matches on the results screen, even when they actually did have some.
• On web, skipping the contact import tutorial will bring you all the way to the Google Sign-in Screen.
• We have increased the size of the Add Tag icon a bit.

Fixed

• We were using the wrong icon for Great Matches
• We have fixes some crashes during contact import, especially for users who may have deleted contacts in their phone.
• The Chat Info Screen layout was messed up when opening the keyboard to filter members.
• Users on iPad would see a black background during contact import

For Admins

Fixed

• Creating contacts scripts from templates or cloning existing contact scripts was throwing an error.

For Users

New

• New and Improved Contact Import Experience! After hearing some awesome feedback and suggestions from you all over the past years, we are so excited to deliver some big improvements to the Contact Import user experience:
  • More clear instructions when starting contact import
  • A progress bar to track your work and straightforward buttons to select more contacts or pause and resume later.
  • After the initial search, you’ll now see all your contacts in order with the ability to filter them down to just the ones with matches, just the ones still To Do, etc.
  • When you have a contact in your phone whose name AND phone number match a voter in the voter file, this will now be surfaced as a “Great Match”. You will see which contacts have Great Matches right on the results screen and those Great Matches will be shown at the top of the list on the Matching screen. This should be a major improvement when matching contacts with common names in states where the voter file phone numbers are half decent.
  • At the top of the Matching screen, you’ll now see your original contact to make matching easier.
  • If you try to add a contact as a Reach Add, Reach will show you a warning making sure you understand the down-sides of doing so. Keep in mind that as of the last release, it is also now possible for campaigns to disable the ability to create Reach Adds within the Contact Import process.
  • For each potential match, you can now see their tags and any existing relationship you have with them. You can control what you see with a new Refine screen.
  • From each match, you can tap a new Expand button to see their full Person Screen.
  • On large screens, the contact import flow will now take place in a smaller pop-up window, making it easier to use.
    

Improved

• We are now limiting the size of Network a given user can have to 3000 people. If you try to add person 3001, you will not be able to. We suggest keeping Networks under 1000 people for optimal performance.

Fixed

• Some Mobilize events without time slots could crash Reach.
• Action Cards with very long URLs in their body contents could make the layout stretch too wide so words were cut-off on web.

For Admins

New

• You can now use current Survey Responses as a basis for Smart Tag criteria! So you can make a smart tag that shows on anyone who is a 1 or 2, or a smart tag that shows on anyone who hasn’t answered your primary survey question yet. Go nuts!

For Users

Fixed

• Reach will now better adapt to campaigns with no tags.

For Admins

New

• You can now assign contact scripts to be visible only to members of specific user groups.

For Users

New

• Chat Info Screen. You can now tap on the Channel Name at the top of the Chat screen to see Channel Info. You can edit the name/image of a group DM, adjust notification settings for chat, and see a list of all channel members. You can even launch DMs with a member from that member list.
• You can long-press on any message in chat to start a new DM with that user.
• You can now sort the My Network screen by last name

Improved

• We have increased the font size of the Customize Script button on Network Contact Action cards.

Fixed

• Sometimes, the app could freeze up when switching campaigns from the My Network screen.
• When creating a Reach add and adding them to your Network, they would sometimes appear twice in your Network.
• Long User Group names could mess up the layout of the User Group Directory

For Admins

New

• You have more control over the Reach Add feature with the new ability to turn it off only during Contact Import. This will let users still create Reach Adds from the Search Results screen but not when importing and matching their contacts.

For Users

New

• DMs and Group DMs in Chat! You can now start direct messages to one or several other folks on your campaign. For group DMs, you can set a name and image for the chat.
• Customize the Scripts on Network Contact Action Cards! When looking at the details view of a Network Contact Action Card, you’ll now see a “Customize” button next to the script so you can make tweaks to the message to put it in your own voice, and save those changes. Then, when you’re sending the message to your friends, we’ll use your customized version!
• User Group Directory lets you browse all public user groups in your Campaign. You can see how many members are in each group, join groups you’re not in, and leave groups you are in. You can find the User Group directory on the Campaign Action menu (tap the gear on the campaign drawer) or in the User Drawer (tap your user profile pic in the top right).

Fixed

• Voter Reg Reminder Push Notification counts were sometimes one day off.
• You can no longer create contact info with no label and if you somehow do, it won’t crash the app.

For Admins

New

• You can now choose a Default User Role so all new users on your campaign can automatically be Verified Users. Adjust this in Campaign Settings.
• User Group Privacy, and Images. Now you can set an image for each user group and decide whether each group should be Public or Private. Public groups will appear in the user-facing User Group Directory.

Improved

• You can now make Internal Link action cards that directly open Contact Import (without the user needing to go to My Reach and find the Import button) or the new User Group Directory.
• When canceling from a Create or Edit form, you’ll no longer get a browser alert asking if you’re sure. Cancel away!

Fixed

• There were issues adding and removing user from user groups with more than 25 members.
• Right after adding a new user to your campaign, if you clicked on them in Users Admin, you could get a crash.
• For some campaigns, certain fields were missing from the Smart Tag Criteria picker. They should now be back!

For Users

New

• The rankings screen is now more aware off campaign feature settings and will hide the options for leaderboards which do not apply to your campaign.
• You’ll now get push notifications in the morning to remind you of any voter registration reminders you have due.

Improved

• In Chat, link previews look better
• In Chat, line spacing is more consistent for messages that being with @ mentions.

For Admins

Fixed

• There was a bug preventing the creation of new My Campaign integrations
• The Campaign Key Drawer was showing user group IDs instead of names
• The Publish tooltip on the Campaign Settings screen was mis-aligned

For Users

New

• Multi-Channel Chat! Now, each user group can get their own chat channel. You’ll be able to chat with your crew working on specific parts of the campaign or in specific areas. Why spend time in Slack when you can spend time in Reach? Amiright?
• Blocking users in chat. Is another use on the campaign just too much? You can now block users and their messages will be hidden for you.

Fixed

• On Android, the push notification icon has been fixed.

For Admins

New

• You can now turn chat channels on or off for each user group.

For Users

Improved

• You can now use the Message contact action button even if the person has no phone numbers saved, allowing you to send the message with another app on your phone.

Fixed

• On Android, offline mode detection was not always working
• On Web, in short browser windows, the rankings drop-down could be hidden behind the bottom nav bar
• Contacts Scripts in the picker were not being sorted alphabetically
• Paging through several pages of My History could lead to laggy performance and messed-up renders.

For Admins

Fixed

• In survey questions admin, the toggle switches for a Numerical Scale question could be inaccurate in some cases.

For Users

New

• Done with Reach forever? We hate to see you go, but you can now delete your account from the User Profile screen.
• After every contact action, you’ll now see a green banner notification to let you know it was recorded successfully.
• After you finish importing your contacts, you’ll now see a more helpful screen celebrating your success! There’s even confetti!
• Added voter registration pipelines for IN and OK.

Improved

• We’re now truncating long campaign names in the header so they display better.
• On the Network Screen, your filter and sort will be reflected in the URL

Fixed

• It was sometimes possible to get stuck on a blank white screen after creating your account.
• The Contact Info “More” menu popper will now close more reliably after you take action.

For Admins

Improved

• The tooltip for the Mobilize integration filter field now more clearly explains that you can leave the field blank to show all Mobilize events.

For Users

New

• Send Congrats messages once a new voter registration is complete and reconciled.
• New Voter Registration leaderboards on Rankings Screen

Improved

• We’re now truncating long campaign names in the header so they display better.
• On the Network Screen, your filter and sort will be reflected in the URL

Fixed

• The close button from the Action Card Details screen was sometimes doubled-up.

For Admins

Nothing in this version.