Release Notes

For Users

Improved

• The Content Library should now be faster to fetch and update.
• Performance improvements throughout the Library tab.

For Admins

Improved

• Push Notifications scheduling now provides more information about which time zone you’re scheduling based off of.
• When browsing Shared Galleries, the thumbnails of the assets are now bigger and easier to see.

For Users

Nothing in this version

For Admins

Improved

• When making an External Link CTA on an Action Card, you can now specify a Reach URL and the card will link directly to that screen in Reach without leaving the app or opening a web browser. This is especially useful for linking users directly to Galleries or Labels in your Content Library.

For Users

Improved

• We have made over a dozen improvements and bug fixes in Reach Chat across web and native. Here are some of the highlights:
  • The original message in a quoted reply is styled better.
  • Attachments and preview cards in quoted replies look nicer and are more consistent between web and native.
  • The image picker on iOS was not working.
  • YouTube video previews were not playing on web.
  • On Native, the messages now fill the width of the screen.
  • Web channel list message previews truncate better and do not get too tall.
  • Long channel names are handled better on web and native and do not break the layouts.
  • The loader when I scroll up on web looks better.
  • Links are not more consistently styled across web and native.
  • If I include a link in a reply message, the link preview card was showing twice with different indents.
  • Image attachment cards were indented too much on web
  • Images uploaded from native into chat were getting way too compressed and looking bad.
  • More consistent fonts in the image gallery on native.
  • On native, we now show check marks next to messages you sent so you can tell when they have been sent and when they have been read.

For Admins

Nothing in this version

For Users

Improved

• The content library will now load in the background in most cases, so by the time you switch to the Library tab, it will already be there.
• To make it faster and lower-data to download the Library, we are compressing the resizing the images a bit more than before.

For Admins

Improved

• To make it faster and lower-data to download the Library, we are compressing the resizing the images a bit more than before.

For Users

New

• Content Library Search

Fixed

• Contact Import was not working well on iPad in Portrait orientation because the “Add to My Network” button was not visible.
• We had been showing green “toast” notifications about how your content had finished downloading a bit too proactively when you really didn’t need to see them, like when tapping into an Action Card. We’ve chilled it out a bit.
• We fixed a layout issues with long asset names not wrapping properly in the info popover on web.

For Admins

Fixed

• Cloning assets was broken. Now it works!
• We were showing an artificially large amount of space after unordered lists in the text editor for action card descriptions. Now it looks more like it will for your users.

For Users

New

• Announcement Only Chat Channels.
• Copy Reach links from within various screen in the Content library then share these links in Reach chat or anywhere else to help other Reach users find the content they’re looking for. Look for this new option in the “…” menu on a Gallery or Label or in the “Info” popover of a specific piece of content.

For Admins

New

• Announcement Only Chat Channels
• You can now re-name your full-campaign chat if you choose.
• You can now share campaign key links as QR codes and download the QR code images right from Reach!

Improved

• We have redesigned the Gallery and Label cards in admin to give you more information.

For Users

Improved

• We now show time zones on the card on the Events tab of the Home screen so it’s super clear when each event is happening.

Fixed

• On the Library tab, we were not showing pinned labels at the front of the list. Now we are and we added a little pin icon for good measure!
• Save and Cancel buttons on the Survey Questions tab of the person screen were sometimes not showing up on iPads in Landscape orientation. This should be fixed and those buttons should be back and better than ever.
• Fixed a long-standing crash that would happen when rotating an iPad with Reach open.
• Fixed a crash which would occur if a user customized a script in a way that would break template tags.

For Admins

New

• Suggested posts are now optional on content assets. If you’re moving fast and are happy to leave the messaging in the hands of your users, you can now create and publish new assets without a suggested post. Users will see that there is no suggested post and they can add whatever post content they choose.

Improved

• Significant improvements to filtering and sorting throughout admin screens, especially content library admin screens. You can now sort and filter by more things, some filters which were not working very well (like expired) are working again, and you’ll find that default filters make it easier to focus on the items that matter to you.
• Reach now provides a better experience when uploading files. We display suggested dimensions more frequently and provide you with the opportunity to crop images when they need to be cropped. We’ve also fixed some bugs where the file upload picker could freeze or crash in cases where you were cropping files added via URL and made images previews display better throughout admin.

For Users

Fixed

• Fixed some crashes caused by slow loading of Google Autocomplete on web.
• Fixed an issue where some user devices would fail to register when they had uncommon regional settings in place.
• When typing in a long text survey question field and tapping cancel, you used to have to tap cancel twice. Now just once.
• We were not properly labeling “Social Media Campaign” events from Mobilize.

For Admins

New

• Skip approval on new content uploads from within the app! Are you an admin or owner on a campaign and you want to add content to your Reach library when you’re on the go and not behind a computer? Now, Admins can use our User Generated Content features from the My Uploads screen and Upload Content Action Cards to submit new content and bypass the approval process that used to require you to log into the Reach Admin Dashboard from your computer. Simply flip the switch to skip approval, choose a gallery and provide a script and you’re good to go!

Fixed

• There was some incorrect labeling on the Share Feedback admin screen making the table formatting look a bit off.

For Users

New

• Inactive and Expired Content. Sometimes you have shared a piece of content for your campaign, but before you can leave feedback on it, is has disappeared! Oh no! Well, now that is fixed. Even if content is removed from the library by your campaign, you will still be able to see it and leave feedback on it if you had previously shared it or downloaded it.

Fixed

• Reach was crashing on iPad when uploading new content. This is fixed!

For Admins

Nothing in this version

For Users

New

• User Survey Action Cards. Tap into this new type of Action Card to directly open a set of Survey Questions. Respond to those questions as often as you like and earn Action Points each time you save a set of responses. Let your campaign know what you think!

For Admins

New

• Create and manage User Survey Action Cards. You can choose from any Question Set you’ve made and ask the users those questions. This may or may not be an active question set which the users are also asking voters.
• New “User Responses” export allows you to download data from the new User Survey Action Cards.
• You can now see a User’s ID from the user drawer. How handy!