Release Notes

For Users

Nothing in this version

For Admins

New

• Public Campaign Directory Settings: This new section of the Campaign Settings Admin screen lets you add and edit lots of new details about your campaign including social media links, a description, a tag line, custom per-campaign logos (if your organization allows it), and even a YouTube video. All of this will make your campaign standup in the upcoming Campaign Directory! Configure your campaign now so you’re ready for the Directory going live soon!

Improved

• “Invite Codes” are now “Campaign Keys”. We have renamed Invite Codes to avoid confusion between “Invite Codes” and “Auth/Security Codes”. Campaign Keys have all the same great features of invite codes, but will hopefully be a little less confusing to your users.

For Users

Fixed

• A little bit of cleanup where styling was making the quick-filter bar and modal on the My Network screen hard to user.

For Admins

New

• Offline Data Admin Screen: This new admin screen lets you take advantage of Reach’s advanced offline features much more easily than ever before. Now, you can generate your own Offline Data Sets from this screen and they will be available for your users to download and use when canvassing offline.
• Pending Invites Admin screen. This new admin screen gives you a way to see all the phone numbers which have been invited to join your Reach campaign. You can re-send the text message reminder if you like, or remove the pending invite from the list.

Improved

• Better handling if you try to access Admin on a very small screen.

Fixed

• Cleaned up the button click-targets for Adding a new Survey Question
• Removed some unnecessary arrows in the Integration Admin features drawer.

For Users

New

• We have completely redesigned the Person screen. This is the screen you see when interacting with a voter/member/person in the app. The new tabbed design is faster and easier to use, with tons of new features and improved flows now available. There is also a new view for this screen when using Reach in the browser or on tablets. Some features of the new screen include:
  • A new Contact Info tab letting you take advantage of all the new features mentioned in the next section.
  • Separate tabs for Survey Questions and Linked Campaign Survey Questions.
  • New colored-background in the header indicates the person’s response to your Primary Question
  • New Location tab gives you an easy view of the current person’s address, edit it if needed, and browse a list of other people at that address right there on the same screen.
  • New Voting History tab gives you a glanceable view of how this person has voted in the past, when available.
  • It’s easier than ever to add and remove tags from a person.
  • You can add someone to your Network right from the header, faster than before.
• The way Contact Information is stored in Reach is all new. Some of the new features include:
  • Store and see multiple phone numbers and email addresses on a person
  • Choose whether or not you want to share the contact info you add to Reach with your campaigns
  • Distinguish between contact info provided by your campaign, versus items you’ve added
  • Mark campaign-provided contact information as wrong, give it a thumbs up, or opt it out of hearing from the campaign,
  • Choose which phone number or email address to use every time you contact a person
  • Choose and apply custom labels to each piece of contact information

Improved

• You can add more than one piece of contact information when creating a Reach Add
• You can choose contact information privacy settings when importing your contacts.
• You can now more reliably use the keyboard when interacting with pop-ups by typing Enter or Escape to take action.
• Our pop-ups and dialog boxes are now more accessible to those using screen readers and keyboard-driven interactions.
• Speed improvements throughout the app

Fixed

• Many bug fixes and stability improvements when using Offline Data Sets
• The notification toggle for chat notification on the web app wasn’t working.
• The notifications and indicator dots for unread chat messages are more reliable.
• Various other bug fixes throughout the app.

For Admins

New

• When creating an Action Card, Reach can now automatically send a push notification to your users to promote it and direct them to it.
• Action Cards can now be targeted so they are only visible to specific users or groups of users.
• When generating exports, Reach can now email you to let you know a long-running export is done and include a link to let you download it directly from the email.
• It is now possible to remove your Primary Question entirely.
• It is now possible to have multiple question sets active at the same time.
• Relationship Types are no longer editable per campaign, so the Network Admin Screen has been removed.

Fixed

• The link to edit your user profile from the admin header was broken. It has been removed and replaced with a quick link to exist Admin.
• Long strings like URLs in the content of an Action Card could break the layout of the admin screen.
• In some cases, you could not properly select tags when setting up a People export.

For Users

Nothing in this version

For Admins

Improved

• The Network Admin screen has been removed. Relationship Types are no longer editable on a campaign-by-campaign basis.
• This version includes several changes to export formats to support upcoming features of Reach. The changes are outlined below and full data schema documentation of the new formats can be found here.

Contact Actions Export

• There are three new types of contact actions:
  • Opt Out
  • Up Vote
  • Mark as Wrong
• New columns to include which piece of contact info was used in the action. Note that contact info will only appear in this export if it has been shared with your campaign by the user:
  • Contact Info ID: A unique ID for the contact info used in the action. 
  • Contact Info Category: Will be “email” or “phone”
  • Contact Info Label: Will be the user-provided label for the contact info
  • Phone Country Code: Will only be used for the “phone” category and for now, will always be “1”
  • Contact Info Value: The actual email or phone number itself
• The old Person Phone Number and Person Email Address columns are dropped.

People Export

• Previously, the People export included the most recently-added phone number and email address for each person. Now, it is becoming a bit smarter and will take into account which contact info we believe to be the most accurate for each person, based on signals from Reach users. Contact info will only be included here if it comes from a pre-loaded data source your campaign has access to, or was added by a user who shared it with your campaign.
• There will be an additional column called Phone Country Code for phone number country codes, and for now, it will always be “1” for rows with a phone number.
• We have added some new columns to tell you whether the phone and email address we’re including have been opted-out from your campaign and where the data comes from. The new columns are:
  • Phone Source: Will be a string telling you the name of the data source that the contact info comes from. May be “User-Added”
  • Email Source: Will be a string telling you the name of the data source that the contact info comes from. May be “User-Added”
  • Phone Opt-Out: Either “true” or “false”
  • Email Opt-Out: Either “true” or “false”
• We are changing the name of the Auto-Applied Tag column to Source Tag.

Relationships Export

• We have added a Phone Country Code column
• We are changing the name of the Auto-Applied Tag column to Source Tag.

Tag History Export

• We have added a Phone Country Code column.

Contact Info Export

We’re adding a brand new export type. This includes all contact info for people in you campaign which has been added by your users and shared with your campaign. Fields include:

• External ID
• Reach ID
• Created Timestamp
• Updated Timestamp
• Added by User ID
• Added by User Name
• Person First Name
• Person Last Name
• Contact Info ID
• Category
• Label
• Phone Country Code
• Value
• Opt-Out

For Users

Improved

• We’ve changed back some of the action buttons to back in the headers on the native app, like they were before the last version. It was better the old way and we’re not afraid to admit when we’re wrong.
• Some speed improvements

Fixed

• Toast notifications will appear above overlays

For Admins

Improved

• It’s easier to make a tag from the empty tags screen.

For Users

Improved

• The full-screen pop-ups in the app now have a more consistent pattern for how you take action from within then, providing a nice big action button at the bottom for you to tap. They also work better on web.
• The Invite User pop-up is more consistent and faster in all of its various forms.

For Admins

Improved

• Downloading previous exports, including scheduled exports, will not work more reliably.

For Users

Nothing in this release.

For Admins

Improved

• You can now access Default Content Libraries from the empty Action Cards screen too!

Fixed

• Saving changes to smart tags will no longer refresh the values in your rules.
• Errors that may prevent you from saving new tags (like duplicate names) will be more reliably displayed.