Release Notes

For Users

New

• Social Media Content Library: Campaigns can now curate a library of content which users can view, download, and share on social media. For campaigns who have enabled this feature, you’ll see a new Library tab on the home screen where you can browse Recent Content, Galleries, and Labels. Each screen lets you filter and search content to find just the meme you want to share. Tap into a specific piece of content to download or share it!

Improved

• Home Screen Redesign. The Home Screen has been redesigned to better accommodate the new Library tab. Now, there is just one tab for your “Action Feed” with a new sort/Quick Filter bar to help you see what you want more easily. Use the new Quick Filter bar to see completed task, tasks for a certain Call to Action type, and more.
• We have tweaked the wording on one of the tutorial slides for Contact Import to make it more clear.

For Admins

New

• Admins can now toggle the new Content Library features on and off from the “Home Screen” section of the Campaign Settings Screen.
• Admins can now toggle whether new users should be set to receive push notifications for all chat messages by default or not. This is in the Chat section of the Campaign Settings Screen.
• From the Asset Editing screen, there is now a new “Actions” tab where you can view, filter, and search all content actions which have been taken by users against that Asset.

Improved

• Whenever users share links to Mobilize events via the Mobilize integration and the Home Screen Events Tab, they will be appended with utm_source=reach

Fixed

• The “Assets” tab of the Gallery editing form now fills the space better with the grid of assets.

For Users

New

• Campaigns using Search filters can now have these filter options displayed in custom or alphabetical order.

Improved

• Multiple Choice and Single Choice Survey Questions will now display up to six response options on the Person Screen and only switch to a drop-down once there are seven or more options.
• Content Share Action Cards will not be automatically marked as complete after a Share. You will need to mark these cards as Complete manually when you’re done with them,

Fixed

• It was not possible to un-mark an action card as complete right after completing it. This is fixed!
• In some cases, push notifications for very long chat messages were failing to be delivered.

For Admins

New

• You can now generate two new exports: Content Actions and Content Feedback. Details here.

Improved

• When making new Assets, the Type drop-down now defaults to “Image”
• You can now use many more user-level fields as template tags in scripts.

Fixed

• Sometimes, when switching between campaigns and organizations, admin permissions would not properly update so some screens were not available when they should be.

For Users

Improved

• iPhone users will now see the Messages app as an option when sharing content from Content Share Action Cards.

For Admins

Improved

• If the user taps the “Save Image”, “Save Video”, or “Save to Files” option on the iOS share sheet, we will store the resulting content_action as a download, not a share

For Users

Improved

• See more appropriate, complete, and consistent app options when sharing content via Content Share Action Cards.
• New option for “Save Image” and “Save Video” to your Camera Roll from the iOS Share Sheet.

For Admins

Nothing in this version.

For Users

Fixed

• In some cases, user avatars were broken when viewing previous reactions in a message in Chat.
• User avatars for message reactions in Chat were showing the avatar of the user who sent the message, not the avatar of the user who added the reaction.
• Custom fields were not properly getting inserted into template tags via Network Contact Action Cards
• Reach was crashing when users tried to upload a file to share in chat.
• The edit address screen had a number of bugs surrounding auto-complete and validation. Those have been fixed.

For Admins

Fixed

• We have changed the naming of “Share Content” cards to “Content Share” cards for consistency.
• We have removed the yellow banner asking you to email us for access to the content sharing features since everyone already has access to the features we have rolled out so far!

For Users

New

• Content Share Action Cards let you share images, videos, and links to other platforms using other apps on your phone!

Fixed

• During Voter Registration, the contact script picker was opening instead of providing the standard Voter Reg script for messages and emails. This has been fixed.

For Admins

New

• We have now introduced a whole new section of the admin interface for our upcoming Content Sharing features. The new “Content Library” section in your sidebar includes the following screens:
  • Assets
  • Galleries
  • Labels
  • Feedback
• The old “Social Share” Action Card type has been retired and replaced by the new “Content Share” Action Card Type. Use the Assets screen to make Link, Image, or Video assets, then use the Action Cards screen to make a Content Sharing Action Card which uses the asset.

For Users

New

• Image attachments on Contact Scripts and Network Contact Action Cards. You will see previews of attached images in the script previews and you can tap them to zoom in on them. Then, when you text or email the script, the image will be automatically included in your message. If you choose to share the message using another app, you’ll get a helpful guide so you can copy the message text first and paste it in the image sharing flow of that other app.
• Voter Registration pipelines are now supported in: AK, AR, DC, DE, HI, KS, MS, SC, SD, UT, VT, WV, and WY.

Improved

• We’ve made the Add Person form look a little neater.
• You will now see the Contact Script Picker even if there is only one contact script of that type on your campaign.

Fixed

• Sometimes on the web app, if you refreshed the browser on the Home screen, it would quickly flash between the Feed tab and the Completed tab.
• We’ve made the overlays behind our modals more consistently colored.

For Admins

New

• Image attachments on Contact Scripts and Network Contact Action Cards.
• For those who use the Reach API, there is a new endpoint that will let you invite users to your campaign. More here.

Fixed

• Some of the filters around admin screens were not making the correct options available to you, especially for user names.
• We have adjusted the language in the Feature Block about My Network to more accurately reflect current features.

For Users

New

• File Upload Action Cards! We have created a new “File Upload” Call to Action button type. When a user taps this button, they will get a way to upload a file or image, or take an image with their phone camera. They will also get a way to include a comment/note with the file upload. Images are required with this type of submission. We’re excited about the countless use cases this has including asking supporters to submit pictures of themselves for postcards and collecting testimonials!
• For campaigns which support multiple Relationship Types, you can now edit the type of relationship you have with someone in your Network without having to delete the relationship and re-add it. On the person screen, where you used to see a Delete button next to the Relationship Type, you will now see a pencil button. When you tap on it, we now open a new action sheet at the bottom with an option for “Remove Bran from your Network” and “Change Relationship Type”.

Improved

• When you’re saving changes to your user profile, Reach will now show a cute loading animation.
• On Android, when you’re uploading a new profile pic or a chat channel image, we’ll help you crop it to the square shape it needs to be.

Fixed

• On web, the enter key will work more reliably while you’re uploading images to Reach.
• On web, if your browser window is very short, the bottom of the User menu will no longer be cut off.
• In rare instances, deep links into the Reach app were crashing.

For Admins

New

• You now have the ability to create and edit File Upload Action Cards.

Improved

• Filters on the Users Admin screen are now more reliable for campaigns with many user groups and invite codes. They are also named better.

For Users

Improved

• We have removed the option to add someone to your Network from the expanded Person Screen preview within Contact Import. This was making for a confusing experience where you were being asked to import a contact you had already added to your Network. Now, if you want to add someone to your Network, close the preview screen and import them like every other contact.

Fixed

• Some links within text blocks had been positioned incorrectly on some Android devices. Now all links behave more consistently on Android and Web and look better. On iOS, the links will more consistently change color when you tap on them.
• If the keyboard is up when a user opens the user drawer or campaign drawer, it will close.
• In some cases, when you closed the User Profile Editing screen while editing an address, Reach would crash. This is fixed! Edit your address to your heart’s content.

For Admins

New

• Tag Prioritization and Ordering! Campaigns can now add a numbered priority to control the order that tags appear for their users throughout the app. Tags without a priority set will be sorted by type and then alphabetically.
• Campaigns can set default metrics/timespans for rankings. These defaults will be used the first time a new user on your campaign visits the Rankings screen. Once a user has customized their settings, Reach will remember those settings for that user. If you want to make sure a user gets to the Rankings Screen with specific settings, try an Internal Link Action Card.

Improved

• Maintain State better across Admin Screens Everything you toggle, adjust, filter, sort, and change in Admin screens is maintained per campaign as long as you’re using the same web browser.

Fixed

• Generating Exports from the Admin Exports screen was resulting in a “Something went wrong” message in Firefox. 
• In Admin, refreshing on the users screen no longer causes a crash screen in certain cases.
• The toggle to show and hide live chat under the Help menu is now more consistent and reliable. We can’t wait to talk to you!

For Users

Improved

• You are now encouraged to add your full address when signing up for Reach. This helps your campaign better understand where you’re Reaching from. We have added fields for Address Line 1, Address Line 2, City, and State on the User Account Creation screen and the User Account Edit screens in addition to the existing Zip Code field. Google Places will also auto-complete allowing you to start to enter your address and see automatic suggestions which will fill the rest of the fields. 
• Changed language from “Type to Filter” to “Type to Search” throughout the app.
• On the question choice picker screen for multi-many and multi-one questions we changed the close “X” button to a Done button.
• Improved language on the My Reach sorting drop-down to get more specific about how you’ve sorted your Network.
• Automatic square cropping for profile pic uploads on web.
• The “Type to Search” bar on the top of the network screen and network contact action cards is now always visible and will not scroll out of view as you scroll down your list.

Fixed

• Social Media Share cards without a script are working again.

For Admins

New

• Automatic square cropping for campaign/organization square logos.